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  2. 2015
  3. July
  4. S
  5. Survey for Middle Management Retention in Hotel
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Exit Survey
 
 
Hello:
You are invited to participate in this survey, which belongs to part of my master degree dissertation. In this survey, people will be asked to complete some questions about the influence of talents perception on retention practices and turnover intention. It will take you approximately 10 minutes to complete. Your responds are important for helping me to understand this topic. So please try to respond all the questions and to be honest with your answers. There are no foreseeable risks associated with this project. And your survey responses will be strictly confidential. If you have questions at any time about the survey or the procedures, you may contact me via [email protected] Thank you very much in advance for your time and support.
Please start with the survey now by clicking on the Continue button below.
 
 
 
Ⅰ Question related to retention management:
The following questions related to your feelings and perceptions about this company’s retention practices.
Please indicate the extent to which you agree with these statements.

1. Please drag and rank(1st to 10th) the following inducements according to in which extent you care about these factors
Drag your choices here to rank them
     
     
    Strongly Agree Agree Neutral Disagree Totally Disagree
    2. I have a clear objective about my daily work.
    3. The job is achievable.
    4. I can complete my daily tasks easily and with satisfaction.
    5. I know clearly the organization’s future plan.
    6. The company always asks us for opinions and involves us in company business.
    7. I get along well with my colleagues.
    8. I have built a deep friendship with my colleague.
    9. In general, I am satisfied with my remuneration package.
    10. There exists a clear performance appraisal system within the organization.
    11. I get a reasonable performance pay according to this appraisal system.
    Strongly Agree Agree Neutral Disagree Totally Disagree
    12. I know clearly what is my role within the organization and feel be needed in my position.
    13. I got a strong sense of self-worth from my daily work.
    14. I have enough time to develop my spare-time hobbies.
    15. I always work overtime and feel distressed about it.
    16. I have got many professional supports from the organization.
    17. The organization provides a fair and transparency promotion opportunity.
    18. I have a clear career development plan with the help of HR department.
    19. There are many training chances.
    20. My daily work is a learning process.
    21. There are sufficient chances of internal mobility which can make us enlarge job scope and learn different skills.
    22. I approve of my superiors’ management style.
    23. The superior is charismatic.
    24. The superior’s management style is unacceptable, so it is difficult for me to show my respect to them.
    25. In general, I am satisfied with the retention practices.
     
     
    Ⅱ Question related to psychological contract:
    The following questions related to the degree of recognition and the relationship between employees and the organization.
    Please indicate the extent to which you agree with these statements.
    Strongly Agree Agree Neutral Disagree Totally Disagree
    1. The organization delivered effective inducement through their retention management.
    2. I know clearly what kind of retention factors the organization wants to deliver and I am glad to receive them.
    3. There are many overlap between the inducements I care about and the current retention practices of the organization.
    4. These inducements that I cared about are also valued by the organization.
    5. Current retention practices within the organization include those inducements I valued.
    6. These retention practices are effective since the organization establish it from employees’ perspective.
    7. These practices match the reason why I want to stay here.
    8. The organization and I hold different opinions concerning the inducements ranking.
    9. There are many retention practices carried out within the organization but only few of them could meet my requirements.
    10. The organization often does what they say.
    Strongly Agree Agree Neutral Disagree Totally Disagree
    11. I fully trust my superiors and the organization.
    12. I can always receive the inducements as employer promised.
    13. When the organization lives up to its promise I would like to put my loyalty in return.
    14. My loyalty is closely related to the degree of credibility of the organization.
    15. The breach of the promissory inducements will disappoint me and cause the crisis of confidence.
    16. I always hesitate before I quit an organization.
     
     
    17. Which is your main reason of hesitation?
     
    Emotional factors
     
    Social rule or Moral standard
     
    Contractual factors
     
     
    Ⅲ Questions related to turnover intention:
    The following questions related to the reasons influence you to leave or stay here. Please indicate the extent to which you agree with these statements.
    Strongly Agree Agree Neutral Disagree Totally Disagree
    1. I know what I want from my job.
    2. I have a clear requirements and expectation for my career.
    3. My turnover intention will be increased, if I find that the organization can not meet my requirement and can not help me to chase my aspiration.
    4. I would like to work in this company for a long period.
    5. I like to talk about my company proudly with outside people during off hours.
    6. There are many reasons in my mind to let me stay.
    7. The reason why I stay in this company is that I deem no where is better than here.
    8. The reason why I stay here is that I haven’t yet found other better substitute.
    9. I would like to work in a new organization if I can get a tempting offer.
    10. I am a great believer in loyalty.
     
     
     
    Ⅳ Demographic:

    1. What is your gender? 
     
    Male
     
    Female
     
     
    2. What is your age?
     
    Below 30
     
    30-40
     
    40-50
     
    Above 50
     
     
    3. Which functional sector do you belong to? and What is your title?
       
     
     
    4. How long have you work in hospitality industry?
       
     
     
    5. How long have you been in the current hotel?