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This Survey is part of the MaGC QMS Internal Audit exercise (March 2015). Your survey responses will be strictly confidential and results of survey will be reported only in the aggregate. Your information will be coded and will remain confidential. If you have questions at any time about the survey or the procedures, you may contact [Name].

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What is your level of familiarity with QMS?

How effectively has MaGC provided information to you regarding the QMS procedures affecting your work?

Information availability

Ease of using QMS Material

Training

Query resolution mechanism

Which of the following are closest to the QMS Policy of MaGC?

a. Continuous innovation and improvement

b. Providing high quality, value adding services to meet client expectations

c. Continuous innovation, Providing high quality services to exceed client expectations

d. Regular assessment of quality and continuous improvement

Which of the following are closest to the QMS Policy of MaGC?

a. Continuous innovation and improvement

b. Providing high quality, value adding services to meet client expectations

c. Continuous innovation, Providing high quality services to exceed client expectations

d. Regular assessment of quality and continuous improvement

Which of the following are MaGC’s quality objectives?
I. To produce outputs conforming to client requirements and free of errors
II. To complete assignments within timelines committed and within budget
III. To minimise costs associated with projects
IV. To ensure extensive research in all projects

a. I & II

b. I, II & III

c. I & III

d. All the above

When should the Project Plan (QSD-02) be drawn up?

a. After commencement of fieldwork at client location

b. Before sending first invoice to customer

c. After initial project team discussion

d. After allocating tasks to team members

When should Project working files be uploaded to Documan?

a. As frequently as possible

b. Before preparing first deliverable

c. After review with Project Leader

d. Once every week

Who is primarily responsible to upload working files and meeting minutes in Documan?

a. Respective Project Leader

b. Consultant/Team Member primarily handling the meeting/working file

c. Respective Project Manager

d. None of the above

Which of the following information does the Project Status Tracker provide?

a. Plan Vs Actual progress of Project

b. Review dates

c. Remarks on status, reasons for delay, etc.

d. All the above

You visit Client and collect five documents (three hard copies and two soft copies). As per QMS procedures you need to –

a. Upload all five documents to Documan (scan hard copies)

b. Upload soft copies, file hard copies, update Inventory of Docs (QSD-03)

c. Upload soft copies and update Inventory of Docs (QSD-03)

d. a & c