Test | QuestionPro

Good morning/good Afternoon Mr/Mrs/Ms X

My name is Jo, I’m the Client relationship Manager at Bourkes Property.

We are currently doing a brief survey into the satisfaction of our clients with our communications, and I was wondering if you could spare 5 mins to answer a few quick questions?

NO – not a problem, Mr X, thank you for your time, and have a lovely day.

YES – Great! The questionnaire consists of 7 questions, it should take only a few minutes to complete. Let’s get started.

1. Do you currently receive any Bourkes newsletters in your letterbox?

Yes - go to Q2

No - go to Q6

2. Do you recall the name of this newsletter?

Yes - Bourkes Report

Yes - [gives wrong answer] go to Q6

No - go to Q6

3. How often do you read this print publication? Pls choose from:

Every time you receive the newsletter in your letterbox

Most of the time it is received

Never

4. On a scale from 1 to 5, with 5 being the best, how would you rate the quality of our Bourkes Report.

Bourkes Report

5. Would you have any recommendations for further improvements

6. Every quarter we produce ‘the Bourkes Report”, a newsletter with details on the local property market, finance advice, property management tips and other news as relates to our company. Have you heard of this publication?

YES

NO

7. Would you be interested in continuing to receive / receiving regular updates on the state of the property market?

YES

NO

8. Which of the following 2 options are you more likely to read:

A printed flyer with market updates

An email newsletter with market updates

9. Which
of the following newsletter formats has your preference:

A full colour printed flyer delivered to your home

An email newsletter with video, blog posts, links to online articles and infographics