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Exit Survey
 
 
We are conducting a survey with ARM members on the topic of Quality.  We will present the results from this survey at the 2017 Rotoplas, in the workshop on “Improving rotomolded part performance through effective quality programs”. 
The survey should only take 5 minutes and your responses are completely anonymous. 
Please start with the survey now by clicking on the Continue button below.
 
 
 
How do you track the quality of your products and your processes? Select all that apply.
 
Testing Raw Material (e.g. powder quality, resin MI and density)
 
On-Line Monitoring of the molding process (e.g. mold pressure, mold temperature)
 
Post Molding Inspection (on-line inspection)
 
Keeping a Log of Rework / Rejections Based on Quality Issues
 
SQA / SQC Process (Statistical Quality Analysis / Control)
 
Internal Audit Process
 
Other (please specify)
 

 
 
Hypothetically, if you had 10 quality problems a month, how many of the problems below would you see?  (Problems you would identify in-house.)  Please allocate up to 100 points amongst the options below.
Demolding Issues (part sticking)
-
Warpage / Size Accuracy
-
Poor Cure (undercure, bubbles, rough inner surface)
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Part Overcure Color (swirling)
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Color (inconsistent)
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Surface Defects (e.g. pinholes, blemishes, perforation…)
-
Contaminations
-
Fitment Issues
-
Incorrect Part Weight
-
Missing Inserts
-
Mechanical Failure (if QC / test parts in-house)
-
Other
-
 
 
 
What types of complaints do you most frequently get from your customers?  Please rank the options below from 1 to 3
 
Visa
 
Mastercard
 
American Express
 
Discover
 
Diners Club

 
 
 
Of the complaints you get from your customers, which one is the most costly to you?  SELECT ONE
 
- Field Failure: Brittleness, Breakage, Impact
 
- Field Failure: UV Failure (discoloration)
 
- Field Failure: Chemical Attack
 
- Warpage
 
- Color (e.g. color match, swirl)
 
- Scratches and Blemishes
 
- Dirt / Dust
 
- Fitment Issues
 
- Logistic / Delivery
 
Other (please specify)
 
 
 
 
What are the most important factors contributing to part quality and performance?  Please select only the top 3.
Process Control
Resin Quality
Powder Quality
Other
 
 
 
What quality issues are most important to you when dealing with your resin suppliers?  Please select only the top 3.
Lot to lot Consistency
Contamination
Powder Quality
Streamers
Moisture / Wet Resin
Delivery / Logistic
Price
Other
 
 
 
Tell us more about your operation - Do you…   (select all that apply)
 
Carry out compounding in-house?
 
Pulverize in-house?
 
Use robotic trimming equipment?
 
Carry out assembly services to your customers?
 
Carry out packaging services to your customers?

 
 
 
What quality standards do your products need?   (select all that apply)
 
CSA
 
CARB
 
ETL
 
UL
 
Other (please specify)
 

 
 
 
What industry segment(s) do you participate?   (select all that apply)
 
- Tanks and Containers
 
- Fuel Tanks
 
Marine
 
Recreation and Leisure
 
Agriculture
 
Toys
 
Custom Industrial
 
General Purpose Custom Molding
 
Other (please specify)