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  1. Surveys
  2. 2013
  3. May
  4. T
  5. The Coach House Trust Service Evaluation
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Exit Survey
 
 
Dear staff member

I would like to ask you to participate in a gathering of information about the understanding of staff of the difference aspects and procedures associated with the services provided by The Coach House Trust. This is the first part in an on-going effort to ensure that our services are always appropriate to the needs of our service users.

This survey has been sent to all staff within the Coach House Trust. Depending on the department within the Coach House Trust you work in, you may not know much about a given question - this is OK! Please give as much information as you know but it is also help if you simply answer "I don't know".

It will take approximately 15 minutes to complete the questionnaire however it may take longer if your answers are detailed.

Your participation in this survey is completely voluntary. There are no foreseeable risks associated with this survey. However, if you feel uncomfortable answering any questions, you can leave the question blank. It is very important for us to learn your opinions.

Your survey responses will be strictly confidential and data from this research will be reported only in the aggregate. Your information will be coded and will remain confidential. If you have questions at any time about the survey or the procedures, you may contact Kristen Hefner at 0789 434 8230 or by email at the email address specified below.

[email protected]

Thank you very much for your time and support. Please start with the survey now by clicking on the Continue button below.

Don Jamieson
Chief Executive
The Coach House Trust
 
 
 
* Which department of the CHT are you associated with?
 
Administration
 
Workshop Facilitator
 
Support Staff
 
 
 
How long have you worked for the Coach House Trust?
   
 
 
 
* What is your understanding of the mission or ethos of the Coach House Trust (CHT)?
   
 
 
How well do you understand the process Service Users follow:
Very Confused Confused Neutral Competent Very Competent N/A
* Referral
* Induction
* Behaviour Management
* Service User Review
* Discharge
 
 
How satisfied are you with the process Services Users follow:
Very Unsatisfied Unsatisfied Neutral Satisfied Very Satisfied N/A
* Referral
* Induction
* Behaviour Management
* Service User Review
* Discharge
 
 
How well does the Coach House Trust do the following:
Very Poorly Poorly Neutral Pretty Well Very Well N/A
* Engage Service User in Feedback
* Evaluate Workshops Mid-Term
* Evaluate Workshops at End of Term
* Staff Induction
* Staff Training
 
 
 
* What training/support do you feel would help you better meet the Service User's needs?
   
* Are there any activities or clinical interventions you think the CHT should consider adding to its service?
   
 
 
 
* What areas within the CHT could be improved?
   
* What areas within the CHT do you currently think are being done well?
   
* Any Other Comments?