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This survey is designed to provide valuable input as The Drug Store is rebuilding its website. We truly want the new website to be easy to use for you, our customers.
Your participation is completely voluntary. However, if you feel uncomfortable answering any questions, you can withdraw from the survey at any point. It is very important for us to learn your opinions.
Your survey responses will be strictly confidential and data from this research will be reported only in the aggregate. Your information will be coded and will remain confidential. If you have questions at any time about the survey or the procedures, you may contact us at [email protected]. Thank you very much for your time and support. Please start with the survey now by clicking on the Continue button below. |
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| First, think back to the old website that The Drug Store used to have: |
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| * How often did you visit the old website? |
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| * What was your main reason for visiting the old website? |
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| The remainder of the survey is about the new website, in development |
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| * Which devices that can access the internet do you own? |
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| Indicate how often you use each device for online activities such as shopping:
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| For each existing or possible website feature, indicate how useful it is to you:
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| Here are several ways to connect online. For each method, please indicate how likely you would be to use it to connect with The Drug Store, if it was available as an option. (1=Would not use at all, 5=Would definitely use
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| When ordering a prescription refill, which is most convenient for you? |
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| * When ordering a prescription refill, which do you usually use? |
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| If your answers to 2 questions above were different, please explain: | | |
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| * How many prescriptions do you usually refill at one time? |
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| * When you order a prescription refill online, a message displays to indicate if the form was successfully submitted. Do you also want to receive an instant email confirmation? |
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| * If The Drug Store offered a service to notify you when a prescription refill requested online is ready for pickup, which method would you prefer? |
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| * Would you like to get email notifications from The Drug Store about things that might be of interest to you, such as availability of flu shots or other seasonal items? |
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| Please share any additional comments you might have for us regarding the new website: | | |
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| Please enter your contact information if you would like us to contact you with any follow-up questions:
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