Troubleshooting Survey

Exit Survey »

Dear Colleague,

I am very excited have a troubleshooting session with you soon. My goals for this session are to introduce general troubleshooting principles, review recognizable failure modes, and to introduce the tools that are used in troubleshooting.

So that you receive the most benefit from our session, I kindly ask that you provide feedback on your experience in troubleshooting sequencing runs and the tools that used to do so.

Thank you in advance for your feedback.

Name

Email Address

Country or Region

How frequently do you use troubleshooting tools such as the gsSupport Tool and the Field Run Report Generator?

A. Frequently

B. Sometimes

C. Occasionally

D. Never

Please describe your experience with the gsSupport Tool and the Field Run Report Generator.

How familiar are you with the criteria that is used to determine a failing sequencing run, as well as the performance metrics that are used to assess the quality of the run?

A. Very familiar

B. Somewhat familiar

C. Not familar

What are your goals for attending this session?

Are there specific topics that you would like to discuss or expand your current knowledge?