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Greetings:
You are invited to participate in our Caregiver Satisfaction Survey. In this survey, Caregivers that provide contact information with their assistance requests will be asked to complete a questionnaire regarding your satisfaction with the service your received. It will take just a minute to complete the survey questionnaire.

Your participation in this survey is completely voluntary. Your survey responses will be strictly confidential and data from this research will be reported only in the aggregate. Your information will be coded and will remain confidential. If you have questions at any time about the survey or the procedures, you may contact Jim Crouch at (660)726-1261 or by email: [email protected].

Thank you very much for your time and support. Please start with the survey now by clicking on the Continue button below.
 
 
 
Did you open a NetFacilities Work Request?
 
Yes
 
No
 
 
 
Please rate your overall satisfaction with the results of your work request.
 
Extremely satisfied
 
Very satisfied
 
Satisfied
 
Somewhat unsatisfied
 
Unsatisfied
 
Did not open a NetFacilities work request
 
 
 
Did you request assistance by contacting the Albany TS (IT) Helpdesk?
 
Yes
 
No
 
 
 
In your opinion, was the TS Albany person you contacted courteous and helpful?  
 
Courteous, professional and helpful
 
Other: please explain
 
 
 
 
Please rate your overall satisfaction with the results of your assistance request
 
Extremely satisfied
 
Very satisfied
 
Satisfied
 
Somewhat unsatisfied
 
Unsatisfied
 
Other: please explain
 
 
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