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Hi Everyone!

Mark here. Here is the questionnaire I told you we'd be sending out to get some feedback on the tour - which we'll use to fine-tune our future tours. Our request is that you all please fill out the questionnaire (one time only). Your thoughts on the tour are vary important to us!

I've included a space for your name - which is how we'll keep track of everyone filling one out. YOu may rest assured that we (the band) will be the only ones seeing the results, AND there won't be any questions that require answers that might be embarrassing. That said, please be as candid as possible with your answers as possible. If something on the tour didn't land well, we'd rather know it than traipse merrily along thinking everything is hunky-dory.

In this questionnaire, you'll be asked to respond to questions around accommodations, sightseeing, the tour-bus, and the international air-travel. Most of your feedback will be selecting from a list of given responses while a small portion will be providing details for particular answers. It will take approximately fifteen minutes to complete the questionnaire.

Of course, your participation in this questionnaire is completely voluntary and would be most appreciated. And your responses will be entirely confidential. Thank you very much, in advance, for your time and support. Please begin with the questionnaire now by clicking on the Continue button below.

 
 
 
 
The first four questions regard the Holiday Inn Theatreland - our hotel in Glasgow. This was a three-star hotel – a 'comfort' hotel with a ‘very good’ standard.

How satisfied were you with the overall quality of the Holiday Inn Theatreland?
 
It was the bomb!
 
Highly satisfied
 
Somewhat satisfied
 
Neutral
 
Somewhat dissatisfied
 
Highly dissatisfied
 
I'll never go back!
 
 
Comments or explanations (if necessary):
   
 
 
 
How satisfied were you with the breakfasts at the Holiday Inn Theatreland?
 
Breakfasts were phenomenal!
 
Highly satisfied
 
Somewhat satisfied
 
Neutral
 
Somewhat dissatisfied
 
Highly dissatisfied
 
I'll never eat there again!
 
 
Comments or explanations (if necessary):
   
 
 
 
We had dinner as a group at the Holiday Inn Theatreland. How satisfied were you with dinner?
 
Dinner was phenomenal!
 
Highly satisfied
 
Somewhat satisfied
 
Neutral
 
Somewhat dissatisfied
 
Highly dissatisfied
 
I'll never eat there again!
 
 
Comments or explanations (if necessary):
   
 
 
 
How satisfied were you with the customer-service at the Holiday Inn Theatreland?
 
They really knew how to take care of you!
 
Highly satisfied
 
Somewhat satisfied
 
Neutral
 
Somewhat dissatisfied
 
Highly dissatisfied
 
They wouldn’t know customer-service if it hit them in the face!
 
Or… I never had the occasion to use their customer-service.
 
 
Comments or explanations (if necessary):
   
 
 
 
The next six questions regard Atholl Palace - our accommodations in Pitlochry. This was a four-star hotel – a ‘first-class’ hotel with an ‘excellent’ standard.

How satisfied were you with the overall quality of Atholl Palace?
 
It was the bomb!
 
Highly satisfied
 
Somewhat satisfied
 
Neutral
 
Somewhat dissatisfied
 
Highly dissatisfied
 
I'll never go back!