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  2. 2015
  3. September
  4. U
  5. Understanding The Consumers_Tim Hortons_Qre
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Hello:
You are invited to participate in our survey. It will take approximately 15 minutes to complete the questionnaire.

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Please select the one which describes your visit to Tim Horton the best
 
This is the first time I am visiting Tim Hortons
 
I have been to Tim Hortons a few times before
 
 
 
How often do you visit a
Tim Hortons outlet?
 
Once a day
 
2 - 3 times a week
 
At least Once a week
 
2 – 3 times in a month
 
At least Once a month
 
Once in 2 -3 months
 
 
 
Which of these Tim Hortons branches have you ever visited?
 
Branch 1
 
Branch 2
 
Branch 3
 
Branch 4

 
 
 
Which of these Tim Hortons branches do you visit most often?
 
Branch 1
 
Branch 2
 
Branch 3
 
Branch 4
 
 
 
Would you normally visit Tim Hortons for a coffee only or for food and beverages?
 
Coffee only
 
Food and Beverages
 
More options to be provided by client

 
 
Please go through each of the options given below. For each of the options mentioned in the side, please respond whether...
1. You are aware
2. You have tried
3. You will try in future
You are aware You have tried You will try in future
Food items served at Tim Hortons are “Freshly made at the store”?
Bagels, doughnuts served at Tim Hortons are “Freshly baked at the store every 10 hours”?
There are breakfast products available on the menu?
There are Freshly made Sandwiches available for Lunch?
There are Evening snacks?
There are Dinner items on the menu such as ……..?
Tim Hortons does Catering?
Tim Hortons does Delivery?
 
 
 
Thinking about the menu, how would you rate it on ease of understanding?
 
Very difficult
 
Somewhat difficult
 
Neither easy nor difficult
 
Somewhat easy
 
Very easy
 
 
Please go through each of the items mentioned below, and check for those:

1. You have ordered today
2. You have tried before @ Tim Hortons
3. You will try in future
4. You find it apt for evening snacking
You have ordered today You have tried before @ Tim Hortons You will try in future You find it apt for evening snacking Never Tried
Fresh coffee
Cappuccinos
Soup
Doughnut
Bagel
Fresh Sandwiches
Hot breakfast sandwiches
Wraps
Baked products
 
 
 
Have you ever been to Tim Hortons for dinner?
 
Yes
 
No
 
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