Untitled | QuestionPro

yes

Check only three responses.

Please check THREE most important reasons why you selected the [HOTEL] on this visit.

I wanted to try something new

Hotel facilities are very good

I saw advertising for the hotel

I like the environment

The courtesy and friendliness of the employees

My travel agent recommended the hotel

I prefer staying at a new hotel

When I stay in town, I almost always stay at this hotel

This was the only major hotel available

Special Events that are held at the hotel

My organization chose the hotel

Recommended by a friend/relative

Room rate/package price

I like the accessibility of a theme park

I like the location

I like the entertainment

Other

As a Hotel guest, please indicate how important the following items are for you

	Very Important	Somewhat Important	Neutral	Somewhat Unimportant	Not At All Important
Pleasant greeting and being helped by doorman

Minimal waiting time in line at "check-in"

Courteously greeted at front desk

Reservation in order when I arrive

Bell person promptly at my room after "check-in"

Bell person telling me about hotel facilities

Housekeeping services timely and efficient during your stay

A "quality" room amenities package (shampoo, soaps, etc.)

Using "special services"--wake-up calls, show or restaurant reservations, babysitters, etc.

Courtesy and helpfulness of the person who took your room service order

Prompt "room service" delivery

A "quality" room service snack or meal

Please rate for the following services

We at [RESTURANT NAME] take pride in providing you with the highest standards of QUALITY, SERVICE, CLEANLINESS and VALUE in the restaurant industry. Your opinion is extremely important in evaluating our business. Thank you for taking a moment to answer the following questions:

Food Quality

Restaurant

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