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Thank you so much for attending the pilot class of our new Upward Bound simulation. We hope you enjoyed this week and found the time to be well spent.
Because this is the pilot, your feedback is critical to the program's future success. Please take a few minutes and let us know your thoughts. In some sections, we've asked for specific feedback so we can isolate exact changes needed. Please be specific. |
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| Overall program length was: |
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| The content of the program was: |
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| Please tell us why you felt the way you responded. | | |
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| The pace of the program was: |
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| Please tell us how you liked the format of this program. Meaning the “Learn” component first and then the “DO” immediately afterward. |
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| Were the instructions and guidelines clear? |
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| What session provide the most "aha" moments or provided tools and resources that you will take back to your hotel and utilize? | | |
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| What session provided the least benefit for you? Please tell us why? | | |
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| I have been with Hyatt in a sales role for _____ months/years. |
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| Would you recommend this program to others? |
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| Please help us evaluate our content and speakers for each session to help us with our continuous improvement process. |
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OPENING AND WELCOME RECEPTION:
SUNDAY JULY 24TH, 2011 |
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OPENING & WELCOME SESSION:
The Content for the session was: |
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| The length of the session was: |
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| The Delivery of the content was: |
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| What specific things did we not cover that you would have liked to have discussed during the session? | | |
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| If we were to repeat this session again in the following year, what should we change to make it better? | | |
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DOS EXPECTATIONS:
MONDAY JULY 25TH, 2011 |
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DOS EXPECTATIONS:
The Content for the session was: |
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| The length of the session was: |
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| The Delivery of the content was: |
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| What specific things did we not cover that you would have liked to have discussed during the session? | | |
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| If we were to repeat this session again in the following year, what should we change to make it better? | | |
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FINANCIAL CONCEPTS BY HYATT
MONDAY JULY 25TH, 2011 |
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FINANCIAL CONCEPTS:
The Content for the session was: |
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| The length of the session was: |
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| The Delivery of the content was: |
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| What specific things did we not cover that you would have liked to have discussed during the session? | | |
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| If we were to repeat this session again in the following year, what should we change to make it better? | | |
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SIMULATION PHASE-FINANCIAL ACTIVITY:
MONDAY JULY 25TH, 2011 |
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SIMULATION PHASE-FINANCIAL ACTIVITY:
The Content for the session was: |
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| The length of the session was: |
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| The Delivery of the content was: |
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| What specific things did we not cover that you would have liked to have discussed during the session? | | |
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| If we were to repeat this session again in the following year, what should we change to make it better? | | |
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COMPETITIVE ANALYSIS BY HYATT
TUESDAY JULY 26TH, 2011 |
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COMPETITIVE ANALYSIS:
The Content for the session was: |
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| The length of the session was: |
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| The Delivery of the content was: |
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| What specific things did we not cover that you would have liked to have discussed during the session? | | |
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| If we were to repeat this session again in the following year, what should we change to make it better? | | |
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SIMULATION PHASE-COMPETITVE ACTIVITY:
TUESDAY JULY 26TH, 2011 |
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SIMULATION PHASE-COMPETITVE ACTIVITY:
The Content for the session was: |
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| The length of the session was: |
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| The Delivery of the content was: |
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| What specific things did we not cover that you would have liked to have discussed during the session? | | |
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| If we were to repeat this session again in the following year, what should we change to make it better? | | |
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STRATEGIC THINKING BY HYATT
TUESDAY, JULY 26TH, 2011 |
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STRETEGIC THINKING:
The Content for the session was: |
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| The length of the session was: |
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| The Delivery of the content was: |
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| What specific things did we not cover that you would have liked to have discussed during the session? | | |
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| If we were to repeat this session again in the following year, what should we change to make it better? | | |
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SIMULATION PHASE-STRATEGIC ACTIVITY:
TUESDAY JULY 26TH, 2011 |
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SIMULATION PHASE-STRATEGIC ACTIVITY:
The Content for the session was: |
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| The length of the session was: |
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| The Delivery of the content was: |
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| What specific things did we not cover that you would have liked to have discussed during the session? | | |
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| If we were to repeat this session again in the following year, what should we change to make it better? | | |
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BUSINESS COMMUNICATION CONCEPTS
WEDNESDAY, JULY 27TH, 2011 |
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BUSINESS COMMUNICATION CONCEPTS:
The Content for the session was: |
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| The length of the session was: |
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| The Delivery of the content was: |
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| What specific things did we not cover that you would have liked to have discussed during the session? | | |
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| If we were to repeat this session again in the following year, what should we change to make it better? | | |
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SIMULATION PHASE-COMMUNICATION PHASE (GM/RVP MEETING):
WEDNESDAY JULY 27TH, 2011 |
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SIMULATION PHASE-COMMUNICATION PHASE (GM/RVP):
The Content for the session was: |
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| The length of the session was: |
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| The Delivery of the content was: |
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| What specific things did we not cover that you would have liked to have discussed during the session? | | |
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| If we were to repeat this session again in the following year, what should we change to make it better? | | |
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HYATT PERSUASIVE PRESENTATIONS
THURSDAY JULY 28TH, 2011 |
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PERSUASIVE PRESENTATION:
The Content for the session was: |
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| The length of the session was: |
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| The Delivery of the content was: |
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| What specific things did we not cover that you would have liked to have discussed during the session? | | |
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| If we were to repeat this session again in the following year, what should we change to make it better? | | |
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SIMULATION PHASE-COMMUNICATION PHASE (ASSET MGRS MEETING):
THURSDAY JULY 28TH, 2011 |
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SIMULATION PHASE-COMMUNICATION PHASE (ASSET MGRS):
The Content for the session was: |
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| The length of the session was: |
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| The Delivery of the content was: |
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| What specific things did we not cover that you would have liked to have discussed during the session? | | |
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| If we were to repeat this session again in the following year, what should we change to make it better? | | |
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GENERAL MANAGER INSIGHTS
THURSDAY, JULY 28TH, 2011 |
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GENERAL MANAGER INSIGHTS:
The Content for the session was: |
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| The length of the session was: |
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| The Delivery of the content was: |
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| What specific things did we not cover that you would have liked to have discussed during the session? | | |
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| If we were to repeat this session again in the following year, what should we change to make it better? | | |
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REAL LIFE ISSUES WITH THE RVPs
FRIDAY, JULY 29TH, 2011 |
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REAL LIFE ISSUES WITH RVPs:
The Content for the session was: |
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| The length of the session was: |
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| The Delivery of the content was: |
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| What specific things did we not cover that you would have liked to have discussed during the session? | | |
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| If we were to repeat this session again in the following year, what should we change to make it better? | | |
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| The hotel accommodations were: |
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| If you did have a concern with the hotel, did you report it and was it resolved to your satisfaction? |
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| What was the one thing that you enjoyed most about the host hotel? | | |
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| Is there anyone that we should recognize for demonstrating true Hyatt Authentic Hospitality on the host hotel team? | | |
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| Other comments that you would like to share with us about the overall training event or your hotel experience. | | |
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About You
We continue to strive to offer that perfect blend of learning for our unique blend of multi-generational learners. Would you please share some general information about you to help us provide better methods of learning and training for you? |
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| I have been in a sales leadership role with Hyatt for _______ years. |
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| May we contact you? (Optional) |
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