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  3. May
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  5. UW PRODUCT SURVEY
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Which of our products do you use?
   
 
 
 
How long have you used our products?
 
Less than 1 month
 
1 to 6 months
 
6 months to 1 year
 
1 to 2 years
 
2 years or more
 
Never used
 
 
 
How frequently do you purchase from us?
 
Weekly
 
Monthly
 
Quarterly
 
Annually
 
 
 
How would you rate your overall satisfaction with our company?
 
Extremely Satisfied
 
Very Satisfied
 
Somewhat Satisfied
 
Unsatisfied
 
Very Unsatisfied
 
 
 
How likely is it that you would recommend us to a friend/colleague?
 
Definitely will recommend
 
Probably will recommend
 
Not sure
 
Probably will not recommend
 
Definitely will not recommend
 
 
Please rate us on the following attributes:
Very Unsatisfied Unsatisfied Neutral Satisfied Very Satisfied
Customer Service
Professionalism
Quality of products
Customers' needs
Sales staff
Price
 
 
 
How likely are you to continue doing business with us?
 
Very Unlikely
 
Unlikely
 
Somewhat Unlikely
 
Very Likely
 
Extremely Likely
 
 
 
When you hear our businesses name, what main idea comes to mind (something we stand for)?
   
 
 
 
What do we do that makes us unique from competitors?
   
 
 
 
Is there an unaddressed need that we should focus on? If yes, what is it?