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  5. WEI Utility Contractor Questionnaire

WEI Utility Contractor Questionnaire

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Questions marked with an * are required Exit Survey
 
 
You have been identified as a contractor providing services to one of the member utilities of the Western Energy Institute.

Particiaption in this survey is voluntary and your responses are completely anonymous. The information gathered will be incorporated into our teams presentation to utility executives about the relationship between utilities and contractors at the Western Energy Institutes Annual Meeting in September 2015.

This survey is not sponsored by a company, utiltiy, or governmental agency and your decision to particiapte will not affect current or past contracts or work with any utility or city.

The survey will take just a few minutes of your time; there are no right or wrong answers.

Thank you very much for your participation.
 
 
* What is your role at your Company?
 
Management
 
Supervisory
 
Individual Contributor
 
 
 
* Number of full time employees at your Company?
 
1-25
 
26-50
 
51-100
 
101-500
 
More than 500
 
 
 
* How long has your Company been providing contract services to utilities?
 
1-5 years
 
5-10 years
 
10-15 years
 
15-20 years
 
More than 20 years
 
 
 
* What type of Utility does your Company serve?
 
Electric
 
Natural gas
 
Combination Gas/Electric
 
Other
 
 
If other please describe
   
 
 
 
* What type of relationship do you have with your Utility?
 
Strategic partnership
 
Bid award
 
Other
 
 
If other please describe:
   
 
 
 
* Can you openly share concerns with your Utility without fear of reprisal?
 
Yes
 
No
 
Sometimes
 
 
Optional comment(s):
   
 
 
The following questions are to help us gain understanding about the relationship between you and your Utility.

If your organization does business with multiple utilities answer the following questions based on the relationship between you and your primary, or largest business partner.
Excellent Very Good Good Fair Poor
* Quality of communication between you and your utility
* I understand the Utility’s values
* I understanding the Utility’s culture
* The Utility provides clear expectations
* The Utility provides clear guidance
* The Utility is concerned about my employees
* The Utility values our relationship
* The Utility treats my Company fair
* The Utility has realistic expectations of my Company's abilities
* The Utility responds to inquiries in a timely manner
* The Utility values me as a partner
* The Utility listens to my concerns
* The Utility addresses concerns in a timely manner
* Overall relationship with your Utility
 
 
 
If you could change one thing about the relationship with your Utility what would it be?
   
 
 
 
What is one thing your Utility does that frustrates you?
   
 
 
 
What is one thing your Utility does that enhances your relationship?
   
 
 
 
Is there anything else you would like to add or communicate with our team?