Westates / JTH employee survey - sent version

Westates Construction / J Thomas Homes Employee Survey

Thank you for taking the time to complete the Westates Construction / J Thomas Homes employee survey. We greatly value your feedback and hope that your candor will help us build a better and stronger company. Our intent is to analyze and incorporate the results of the survey into the basic operation of the company.

This is an anonymous survey. Your survey responses are strictly confidential and data from the survey is only reported back to us in the aggregate.

If you are unsure of a question or have no experience with the subject of one of the questions, please leave the answer blank.

One star is the worst, five stars is the best.

Some questions are repeated in different sections. Please answer the questions with respect to the area in which they are listed.

Please start with the survey now by clicking on the Continue button below.

General feedback about J Thomas Homes and Westates Construction:

JTH meets home delivery schedules

JTH website

JTH reputation

Office support:

Relationship with subcontractors

Warranty responsiveness

Effectiveness of Builder Trend

Set realistic production goals

Accuracy of house plans

Timeliness of selections (exterior finishes / interior materials / color)

General office support

Field supervision:

Job site cleanliness

Accurate and dependable scheduling

Sub-contractor relationships

Commitment to quality

Meets production goals

Warranty responsiveness

Effective use of Builder Trend

Sales:

Sales process

Set realistic production goals

Effectiveness of marketing

Timeliness of Selections (exterior finishes / interior materials / color)

Effective use of Builder Trend

Please rate the following about self-performed work:

Warranty responsiveness

Paint crew - workmanship

Paint crew - customer service

Tile crew - workmanship

Tile crew - customer service

Trim crew - workmanship

Trim crew - customer service

Please rate the following about job satisfaction:

I feel encouraged to come up with new and better ways of doing things

My work gives me a feeling of personal accomplishment

I have the tools and resources to do my job well

I have clearly defined quality goals

I understand what is expected of me in my job

The company communicates well with me with regard to matters that affect my job

My job makes good use of my skills and abilities

Senior managers demonstrate a commitment to quality

I feel like I have the opportunity to move up within the company

I know who to turn to when I need to ask a question

I feel comfortable asking that person a question

Please rate the following:

Christmas party

Branding party

Feedback regarding (likes, dislikes or ways to improve) company activities:

In what area of the company do you work?

What opportunities do you see in the market that Westates and JTH are missing?

Areas in which the company can save money:

Areas in which the company can increase income:

What can we do to improve our sales process?

What can we do to improve our construction process?

What can we do to improve marketing?

What can we do to improve self-performed trades?

General Comments/Suggestions: