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Why did you visit the website?

Please Help Us Improve Our Website!
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Exit Survey
 
 
Please answer a few quick questions to help us improve our website.

As a thank you we’ll enter you into our draw with a chance to win £200 of Dreams vouchers!
 
 
What was the main reason you didn't buy on this visit?
(Please select one only)
 
I visited to research/browse the range
 
I wanted to view online then purchase from your store
 
I wanted to find out where my nearest store was
 
I could not find the item or items I wanted
 
The item I wanted wasn’t available quickly enough
 
I couldn’t choose a convenient delivery date
 
The item was available but not in the particular specification I required (size, style, colour, options etc)
 
The item I was considering wasn’t good value
 
I experienced issues with the website
 
I have seen a similar item elsewhere for less
 
There was not enough information about the product
 
I intend to return to the site and purchase in the future
 
Other
 
 
 
Were there any other reason(s) you didn’t buy on this visit?
(Please select all that apply)
 
I visited to research/browse the range
 
I wanted to view online then purchase from your store
 
I wanted to find out where my nearest store was
 
I could not find the item or items I wanted
 
The item I wanted wasn’t available quickly enough
 
I couldn’t choose a convenient delivery date
 
The item was available but not in the particular specification I required (size, style, colour, options etc)
 
The item I was considering wasn’t good value
 
I experienced issues with the website
 
I have seen a similar item elsewhere for less
 
There was not enough information about the product
 
I intend to return to the site and purchase in the future
 
Other
 

 
 
When do you intend to visit a Dreams store?
 
in the next 24 hours
 
within the next 3 days
 
within a week
 
undecided
 
 
 
What product(s) were you looking for?
(Please select all that apply)
 
Mattress
 
Divan Bed
 
Bed Frame/Bedstead
 
Other
 

 
 
Have you seen or heard any Dreams advertising recently that encouraged you to visit our stores or website?
 
Yes
 
No
 
 
 
Please tell us what Dreams advertising you've seen recently? (Please select all that apply)
 
TV advert
 
Press
 
Radio
 
Billboard Posters
 
Search engine advert (ie Google, Bing)
 
None
 
Other
 

 
 
If you would like to be included in our draw for a chance to win £200 of Dreams Vouchers, please provide your email address. Your privacy is important to us - we will not use your email address for any other purposes.
Email Address : 
 
 
 
Is there anything else you'd like to tell us?