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| 1. Survey for online shopping habits Introduction Dear participant, We are management students and conducted a research for online shopping habits among Royal Holloway students. Kindly assist us by filling up this questionnaire as per your online shopping experience. This process would not take more than 10 minutes. This research is purely for academic purposes and we neither collect any personal information nor share any details with anyone else. Should you require any assistance in filling this questionnaire, please do not hesitate to contact us at HYPERLINK "mailto: [email protected]" [email protected] or 07466831449. Thank you very much for your help. Section-A Please select the appropriate answers (check all that apply) |
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| 2. 1.How many hours per day do you spend online (internet)? |
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| 3. 2.How frequently do you shop online? |
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| 4. 3.Please name three websites where you shop the most. | | |
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| 5. 4.What types of products / services do you shop online? (Check all that apply) |
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| 6. 5.I like to explore new products or services over internet |
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| 7. 6.I find online shopping exciting and stimulating |
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| 8. 7.I like to share information with friends about what I buy online |
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| 9. 8.It’s good to find new friends in form of online shoppers |
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| 10. 9.I save money when I shop online |
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| 11. 10.Paying online for shopping is secure |
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| 12. 11.I feel safe and secure about my personal details while shopping online |
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| 13. 12.The product / service purchased online meets my expectation |
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| 14. 13.I consider, “after sales service” factor while shopping online |
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| 15. 14.Online shopping is convenient to me |
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| 16. 15.Online shopping saves my time |
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| 17. 16.Customization of product / service is relevant when I shop online |
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| 18. 17.I am concerned about delivery time while shopping online |
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| 19. 18.I would like to compare product / service when I shop online |
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| 20. 19.I like to compare product / service when I shop online |
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| 21. 20.I consider customer’s review when I shop online |
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| 22. 21.I shop online to keep up with new trends and fashions |
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| 23. 22.I have control over my online shopping process |
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| 24. 23.What is your overall experience with online shopping? |
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| 25. 24.How likely would you shop online again? |
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| 26. 25.What is your gender? |
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| 28. 27.What do you study? |
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| 29. 28.Which country are you from? | | |
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| 30. 29.We are welcoming your valuable feedback. | | |
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