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Hello:
You are invited to participate in my dissertation survey [Evaluating e-marketing service provision for Low cost airlines.]. In this survey, approximately [250] people will be asked to complete a survey that asks questions about [General Survey Process]. It will take approximately [5-8] minutes to complete the questionnaire.

Your participation in this study is completely voluntary. There are no foreseeable risks associated with this project. However, if you feel uncomfortable answering any questions, you can withdraw from the survey at any point. It is very important for us to learn your opinions.

Your survey responses will be strictly confidential and data from this research will be reported only in the aggregate. Your information will be coded and will remain confidential. If you have questions at any time about the survey or the procedures, you may contact [Tugba Goktas] at [[email protected]] or by email at the email address specified below.

Thank you very much for your time and support. Please start with the survey now by clicking on the Continue button below.

 
 
 
1.Please indicate what sex and age group you are:
< 18 18 - 24 25 - 30 31 - 35 36 - 45 > 46
Male
Female
 
 
 
2.What is your occupation status?
 
College/ Graduate Student
 
People who working
 
Self Employed/Own company
 
Unemployed/Looking for work
 
Retired
 
Other
 
 
 
 
3.Please explain your opinion of air travel.
   
 
 
 
4.How many hours do you fly by airplane in a typical year?
   
 
 
 
5. How many times do you fly by air planes in typical years (Approximately)?
 
0
 
1-3
 
3-5
 
5-8
 
>8
 
 
 
6.How would you categorize yourself in terms of air travel? E.g. Business, Leisure, Holiday, Study...
   
 
 
 
7.Please give a name of airline you frequently or recently use?
   
 
 
8.Why have you chosen the above airline company as most preferred? (Please rank a priority from 1 to 8, 1 being most priority and 8 being the least)
1-8
The image/prestige of airline company
Promotional advertisement
Low Fare
The most known Airline company
Security
Comfort of airplane
On time departures
Wide range flight route
 
 
9.How important are following services when you make your choice?
Low Medium High
Usage of web sites
Online Check-in Chance
Additional Baggage Allowance
Frequent Flyer Program
Customer Service
 
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