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1.Team work is a business expedient and as such rules cannot be bent when necessary
 
True
 
False
 
 
 
2.Successful groups are part arts, part science.
 
True
 
False
 
 
 
3.Defining the problem and giving precise directions to the new formed team at FineArts is the responsibility of
 
Eric Holt
 
Randy Louderback
 
Jack Derry
 
Either of Eric and Jack
 
Any of the 3 persons above
 
 
 
4.In your opinion, the major focus (person) on the case study would be?
 
Eric Hat
 
Randy Louderback
 
Jack Derry
 
Ray LaPierre
 
Maureen Turner
 
 
 
5.Before deciding to embark on strategic realignment of FineArt Company, the basic question is:
 
What is the true position of FineArt’s financials?
 
What is the real problem with FineArt’s business?
 
What is the real problem with FineArt’s Management?
 
What can be done to remedy FineArt’s present situation?
 
 
 
7.From our case study, Eric must act fast in building up that successful team, not only due to the deadline of achievement but also because
 
Team members were getting irritated with the attitude of Randy
 
He needed to prove his experience / expertise in the field
 
Randy might quit
 
None of the above applies
 
 
 
8.New to FineArt Inc, Eric spent his time on _____________
 
Trying to teach his new team how to be successful in the business
 
Trying to get his new team to agree to his point of view since he was well versed
 
Trying to teach his new team to deliberate and make tension-free decisions in meetings
 
Trying to teach his new team the importance of meetings
 
 
 
9.In conclusion, Eric was not leading a team
 
True
 
False
 
 
 
10.How many of Eric’s new team members were antagonistic of Eric’s plight and held the team in thrall?
 
1
 
3
 
4
 
2
 
5
 
 
 
11.Randy Louderback, one of the people who seemingly sabotaged Eric’s process is able to achieve such because of all but one of the below
 
He had a dynamic personality
 
He had an almost legendary past
 
He was in close friendship with the CEO
 
He was overrated
 
He was a better team player than Eric
 
 
 
12.The major reason Randy was the way he was in the team was because he felt threatened by bright ideas coming from others
 
True
 
False
 
 
 
13.One would say that the relationship between Eric and Randy was mere camaraderie.
 
Yes
 
No
 
 
 
14.The problem with Eric’s team is physiological fusion – also common in today’s corporate environment. This occurs when we fail to differentiate ourselves emotionally from the opinion and conduct of others, letting others “make us feel” either good or bad as a result of compliments or criticism.
 
I strongly agree
 
I agree
 
I’m indifferent
 
I disagree
 
I strongly disagree
 
 
 
15.Psychological fusion in teams lead to distance
 
True
 
False
 
 
 
16.An individual afflicted by fusion takes on a desperate tone and will defend his/her ideas in an emotional way
 
I strongly agree
 
I agree
 
I’m indifferent
 
I disagree
 
I strongly disagree
 
 
 
17.Team work is a philosophy and as such rules may be bent when necessary
 
True
 
False
 
 
 
18.“Leaders lead, followers…please pipe down!” those were his exact words insinuating he’s not cut out to be a team player. Who?
 
Eric Holt
 
Randy Louderback
 
Jack Derry
 
Ray LaPierre
 
Maureen Turner
 
 
 
19.Eric’s top & invariably only task in FineArts was ___________
 
Team building
 
Team leading
 
Strategic repositioning
 
Business reformation
 
 
 
20.Eric was employed into FineArts because ________
 
FineArt was in deep trouble
 
The CEO believed FineArt was in deep trouble
 
FineArt was in enough trouble to require Eric’s Eric’s expertise
 
FineArts needed some fine touches
 
 
 
21.FineArt had recorded success/failure for ____years as _______
 
10 ... Low quality producer
 
30 ... High price producer
 
50 ... High quality producer
 
80 ... High quality-high price producer
 
 
 
22.Eric was assigned “responsibility” by the CEO covering all but one of the following
 
Form a top team of FineArts best
 
Form a plan for FineArt realignment
 
Sample the formulated plan
 
Implement the formulated plan
 
Succeed with the formulated plan
 
 
 
23.Assuming the options set out above as Eric’s “responsibility” (all but one) are arranged sequentially from start to finish, within 6 months Eric is expected to have carried out at least ______
 
1 above
 
1-2 above
 
1-2-3 above
 
1-2-3-4 above
 
 
 
24.This “responsibility” / directive of the CEO, one would say it was vague
 
True
 
False
 
 
 
25.The first thing Eric had done upon being given the “responsibility” was to _______
 
Draw on his years as a consultant
 
Set a date for their first meeting
 
Compile a list of senior managers
 
Prepare a structure and guideline for the team
 
 
 
26.Would you say that you understand the adage “the whole is greater than the sum of its parts”?
 
Yes
 
No
 
 
 
27.In a team scenario, the adage “the whole is greater than the sum of its parts” would only apply if ____
 
Team members would put emotions aside
 
Team members are fully committed
 
Team members are emotional about others plight
 
The team head is a good team player
 
 
 
28.Randy, in Eric’s opinion is:
 
Good-humored
 
Energetic
 
Enormously intelligent
 
All of the above
 
None of the above
 
 
 
29.Who was referred to in the case study as “team renegade”?
 
Eric Holt
 
Randy Louderback
 
Carl Simmons
 
Ray LaPierre
 
Maureen Turner
 
 
 
30.On the 3rd meeting of the team, Ray LaPierre had proposed a plan that would ______
 
Position the Company to compete better on price
 
Enable the Company play its strength as a service-oriented company
 
Encourage the Company to invest in new Artists for competitive advantage in better design
 
 
 
31.In building a successful team, it must become evident to all members that no one person knows best
 
I strongly agree
 
I agree
 
I’m indifferent
 
I disagree
 
I strongly disagree
 
 
 
32.When the entire group is quick to agree with you, ________
 
The team is gradually being built up on emotional grounds
 
Your comments lose their defensiveness
 
You’re a good team player
 
 
 
33.Who among the team members explained his strategy proposal by describing how similar strategy has been adopted and its excellence proven?
 
Eric Holt
 
Randy Louderback
 
Carl Simmons
 
Ray LaPierre
 
Maureen Turner
 
 
 
34.Can change be made by having teams in an organization?
 
Yes
 
No
 
 
 
35.Consensus means mediocrity
 
True
 
False
 
 
 
36.Brilliant ideas don’t come from teams, they come only from brilliant individuals
 
I strongly agree
 
I agree
 
I’m indifferent
 
I disagree
 
I strongly disagree
 
 
 
37.Not all team work requires team members to participate in the delicate process of ego surrender
 
True
 
False
 
 
 
38.As from our case study, was the antagonism from some team members the only factor hindering the team?
 
Yes
 
No
 
 
 
39.After the fourth meeting, it was clear that there was no evidence of common commitment to a team purpose
 
True
 
False
 
 
 
40.Why would you choose your answer in the previous question?
 
The team members understood the implications of the assignment
 
The team members did not draw any meaningful focus on the directive of the assignment
 
The team members did not recognize the need to work together in the company
 
The team members knew they needed to do all it takes to make strategic alignment a performance reality
 
 
 
41.Real teams have to get along to get things accomplished
 
True
 
False
 
 
 
42.Being supportive of team members to the point where protecting feelings becomes more important than making strong decisions helped save Eric’s team
 
True
 
False
 
 
 
43.A Team could also be described as a Working Group
 
True
 
False
 
 
 
44.Why pick the answer in the question above?
 
Because real work in working groups is done by individuals as individuals
 
Because real work in working groups are done by individuals relying on one another to accomplish joint tasks
 
 
 
45.Eric’s team sought more of accomplishment that consensus
 
True
 
False
 
 
 
46.The one way to make a good team decision is to
 
Reach a consensus on any decision to be made by the team
 
Decide each issue differently based on who is in the best position to ensure performance
 
Let the leader of the team, who invariably will be the most versed of all of them, decide
 
 
 
47.Every group of multi-skilled & well-intended people can / should work together as a team
 
True
 
False
 
 
 
48.To make the “team” work, Eric/Jack need to:
 
Insist that the team should specify work products that require several team members to work together
 
Get the team members to determine how to hold themselves mutually accountable for achieving their goals
 
Design a more disciplined working approach that enforces team basics and allows teach team member to do as much real work in the team as they do separately
 
All of the above
 
None of the above
 
 
 
49.In your opinion of the attitude portrayed by Randy, would it be proper to term him a team misfit?
 
Yes
 
No
 
 
 
50.Why chose your answer in the previous question?
 
He may be an excellent team member after all
 
He just isn’t cut out for being a team player
 
 
 
51.Every organization has some members who make their best contributions as solo performers
 
True
 
False
 
 
 
52.The best way to deal with talented individuals who are unable to fit into teams as performers
 
They should be put in teams with strong leaders to keep things under control
 
They should be kept at safe distance from the team so they don’t do damage
 
Their contributions should be harvested in such a way that the team isn’t put at risk
 
 
 
53.Which of the option in the previous question is wasteful
 
A
 
B
 
C
 
None
 
All
 
 
 
54.Which of the options in the same question is dangerous
 
A
 
B
 
C
 
None
 
All
 
 
 
55.Teams that encounter frustrating problems as they are working sometime attach to a team member all the negative feelings that come about in the group, making him/her the scapegoat
 
I strongly agree
 
I agree
 
I’m indifferent
 
I disagree
 
I strongly disagree
 
 
 
56.How can one review how well a team is doing?
 
Does membership in the team contribute to team members learning & well-being?
 
Do the product / service offered by the team meet client / customers’ specification?
 
Is the team becoming more capable of performing as a stand-alone unit over time?
 
All of the above
 
None is applicable
 
 
 
57.People work well as a team but they don’t think well as a team
 
I strongly agree
 
I agree
 
I’m indifferent
 
I disagree
 
I strongly disagree
 
 
 
58.Giving team members a confusing mandate / insufficient guideline could confuse the whole process and have them shooting in all directions
 
I strongly agree
 
I agree
 
I’m indifferent
 
I disagree
 
I strongly disagree
 
 
 
59.Why will the idea of team work in solving FineArt’s problem fail?
 
Because FireArt’s Management team failed to understand team process and benefits of teamwork
 
Because FineArt’s clearly operates with a traditional, hierarchical management structure
 
Because FineArt’s is a family business
 
None of the above
 
All of the above
 
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