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* In a few words, please describe the workflow within your department:
   
 
 
 
* The amount of work you are expected to do on your job is reasonable.
 
Strongly Disagree
 
Somewhat Disagree
 
Neutral
 
Somewhat Agree
 
Strongly Agree
 
 
 
* You have enough tools and resources to do your job well.
 
Strongly Disagree
 
Somewhat Disagree
 
Neutral
 
Somewhat Agree
 
Strongly Agree
 
N/A
 
 
 
* You receive enough opportunity to interact with other employees on a formal level.

 
Strongly disagree
 
Somewhat disagree
 
Neither agree nor disagree
 
Somewhat agree
 
Strongly agree
 
 
Can you evaluation the LabelTrax System efficiency?
Very Easy Neutral Difficult Extreme Complicated
* The system is easy to access
* The system is easy to manage
* The system efficiently supports in spreading work information among departments
* I can easily extract information I need from the system
 
 
 
What kinds of problems or difficulties may happen when you enter data into LabelTrax system or transfer data from your department to other departments?
   
 
 
 
* Currently, does your department apply any metric to measure the order processing turnaround time? If yes, please list those metrics. Which one is the most effective?
   
 
 
 
* What kinds of current activities in your organization have the biggest support on smoothing workflow? Of the activities you mentioned, which one probably has the biggest support?
   
 
 
 
* What kind of other supports/interactions, if you had, would make your work more effective? From other departments? From managers?
   
 
 
 
* What kinds of knowledge, if you had it, would make your work more effective?
   
 
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