Dear Customer:
In your most recent customer service experience, how did you contact the representative?
About how long did you have to wait before speaking to a representative?
Did our representative... (Select all that apply)
About how long did it take to get this problem resolved?
How many times did you have to contact customer service before the problem was corrected?
If you were less than totally satisfied, what could have been done to serve you better?
Thank you for your feedback. We sincerely appreciate your honest opinion and will take your input into consideration while providing products and services in the future.
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