Dear Customer: As the manager of Laois County Council, I want to thank you for giving us the ability to serve you. As part of offering great service to you, please take a couple of minutes to tell us about the service that you have received so far. We appreciate your business and want to make sure that your highest expectations are met. Attached, you will find a coupon good for ...... We hope that you will accept this as a token of our good will and desire to serve you better. Sincerely, Christy Crawford Manager
In your most recent customer service experience, how did you contact the representative?
About how long did you have to wait before speaking to a representative?
Did our representative... (Select all that apply)
About how long did it take to get this problem resolved?
How many times did you have to contact customer service before the problem was corrected?
If you were less than totally satisfied, what could have been done to serve you better?
Thank you for your feedback. We sincerely appreciate your honest opinion and will take your input into consideration while providing products and services in the future. If you have any comments or concerns about this survey please Contact: - Laois County Council Christy Crawford Address 1 Address 2 City, State, ZipCode