Cost containment through the increased used of technology increasing healthcare worker productivity is reshaping the health services industry. The electronic health record for instance, will require retooling of many business processes and an upgrade of worker techinical skills.
We at the Institute for Business Trends Analysis are working to catalogue the ânext-generationâ�? skills required by new technology systems, products and services.
Earlier this year we hosted a conference HealthTech New York to discuss workforce challenges faced by the healthcare industry. Conference attendees identified thirteen critical workforce challenges:
Recruitment and Retention:
Increasing available labor pools
Accessing untapped diverse/non-traditional labor pools
Entry-level worker preparation
Incumbent worker training
Need for targeted/specialized skill areas
Capacity of Education and Training Providers:
Lack of academic and clinical instructors
Lack of facilities and resources
Lack of alignment between requirements and curriculum
Our survey will be part of a published report that will be used throughout the City University system to develop new curriculum to adequately prepare students for employment and also custom training programs for the healthcare industry.
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