Nottingham University Malaysia Campus

Project Description

A Study On Customer Misbehaviour and Motivation

Project Abstract

A study on customer misbehaviour and the motivation behind. What motivates customer to misbehave? Which service industry is more prone to customer misbehaviour? All these questions will be answered in this research questionnaire. The author would like to add insights to this under studied subject and generate interest in other research in pursuing such goal.

Surveys released for this project:
Customer Behaviours in Service Industries 55
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This Project Sponsored by: QuestionPro - Web Survey Software
See Research Sponsorship for more information.