University of Nijmegen (Katholieke universiteit Nijmegen)

Project Description

The effect of logistical services on satisfaction in an e-commerce environment.

Project Abstract

There are three different types of logistis service providers (LSP) namely standardizing lsps, bundling lsps and customizing LSPs. Using a web-based survey I'd like to investigate whether there is a link between the choice of type of LSP and satisfaction in an e-commerce environment.

Surveys released for this project:
Klanttevredenheid 41
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