10 million users
FTP integration is crucial when it comes to automation of import and export of transaction reports. FTP sync is a dependable medium to schedule import and export of reports by easily providing the FTP details. Real-time integration of data between a client and the QuestionPro CX software can happen using FTP.
The scheduler will prompt the CX software to start reading the excel files that are to be imported and immediately send a survey out to these imported contacts, only upon selection. Periodic export of raw data or dashboard can be carried out at the FTP location. The scheduler needs to be configured and the researchers have to then wait for results. Apart from raw data, details about unsubscribed respondents, delivered or bounced surveys can be obtained.
There are 2 main functions of an auto-scheduled FTP:
Other than these details, the FTP connection details such as secure FTP and file username and password. Upload the list of contacts to the FTP location.
In case this FTP import is successful, all the contacts will be imported into the system and deleted from the FTP location while in case, it is unsuccessful, the scheduler will be shut down.