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What is a multi-user account?

A survey account that allows you to add multiple users and grant them specific access levels can be referred to as a multi-user account. A Multi-user account set up is used by the organization that requires multiple users to manage surveys for the company. A multi-user license is issued to the same company where all the tools, features, and reports are available in the main account along with the additional users.

For every organization's account, the global preference setting is available, and if selected, then the same changes will be reflected in the main account along with the sub-accounts.

Adding a new user will create the invoice in the account. Also, all the accounts are on recurring billing and can be canceled anytime.

Example of multi-user accounts

Here’s an example of multiple user accounts added to the account

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Uses of multi-user accounts

Types of multi-user accounts

User with a separate account - no sharing

The account administrator add a new user with the sharing options as a separate account, which means none of the surveys is shared with any other team member in the organization.

Multi-user-accounts-3 User with a shared account

The account administrator adds a new user with the sharing options as the shared account, which means the surveys are shared with other users, and they are allowed to view and edit the.

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Advantages of multi-users accounts

How to create multi-user accounts with QuestionPro?

Learn how to create and set-up this feature with our help file on multi-user accounts

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