free account

Cafe Feedback a Complete Program in 20 Minutes

According to Claes Fornell, American Customer Satisfaction Index Chairman and Founder, "In a weaker economy, consumers respond to price, but as the economy improves, quality becomes more important to restaurant customers."

The one real way to know how your customers feel, is to ask them.

We have prepared a complete guide to assist you in getting your new customer feedback program fully implemented. This will help take the guess work out of the process and get you back to growing your business.

Choose and customize this survey

Pick any number of premade café survey templates to customize

  • Over 30 question types
  • Add your custom logo and branding
  • Full multi-lingual support

Send your branded survey to your customers

Distribute your survey using a variety of methods including:

  • Printing signs
  • Emailing to customers
  • Embedding to your website & more

Share positive feedback while addressing negative

With QuestionPro Push to Social, you can automate customer reviews based on their rating:

  • Positive reviews are pushed to Yelp
  • Negative reviews are sent to your email inbox
  • Set user defined rating limits

Drive repeat business by rewarding your customers

Automatically distribute gift cards to respondents who complete your survey using QuestionPro Rewards. Choose from:

  • Starbucks
  • Company branded coupon

Up your game

Examine and analyze your feedback for success using a number of built-in reporting and analysis tools, including:

  • Real-time summary
  • Trend Analysis
  • Cross tabs / pivot tables
Join QuestionPro Now! It's completely Free!