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eCommerce Product Company Feedback a Complete Program in 20 Minutes

Steve Jobs once said, "Get closer than ever to your customers. So close that you tell them what they need well before they realize it themselves." You know how important customers are to your business, but how do you really find out how customers are feel about their experience with your company?

The only way to truly know your customer's experience is to ask.

To help take the guess work out of the process, we have prepared a complete guide to assist you get your new customer feedback program fully implemented immediately.

Choose and customize this survey

Choose and customize any number of premade eCommerce Product Company survey templates

  • Include your own logo and branding
  • Pick over 30 question types
  • Full multi-lingual support offered

Send your custom survey to your customers

Distribute your survey using a variety of methods including:

  • Printing your own signs and flyers
  • Embedding to your website
  • Emailing to customers & more

Share positive feedback while addressing negative

With QuestionPro Push to Social, automate customer reviews based on their rating:

  • Positive reviews are pushed to Yelp
  • Negative reviews are sent to your email inbox
  • Set user defined rating limits to determine which reviews go where

Drive repeat business by rewarding your customers

Automatically distribute gift cards to respondents who complete your survey using QuestionPro Rewards. Choose from:

  • Starbucks
  • Company branded coupon

Up your game

Analyze your feedback for success using a number of built in reporting and analysis tools, including:

  • Trend Analysis
  • Real-time summary
  • Cross tabs / pivot tables
Join QuestionPro Now! It's completely Free!