free account

Hotel Feedback a Complete Program in 20 Minutes

John Russell, former Vice President of Harley Davidson said, "The more you engage with customers the clearer things become and the easier it is to determine what you should be doing".

The only way to truly know your customer's experience is to ask.

We're here to help get you on track to growing your business. We've put together a complete guide to assist you in attaining and implementing your new customer feedback program!

Choose and customize this survey

Pick and customize any number of premade customer survey templates

  • Add your own logo and branding
  • Over 30 question types
  • Full multi-lingual support

Send your branded survey to your customers

Distribute your survey using a variety of methods including:

  • Printing signs
  • Embedding to your website
  • Emailing to customers & more

Share positive feedback while addressing negative

With QuestionPro Push to Social, you can automate customer reviews based on their rating:

  • Positive reviews are pushed to Yelp
  • Negative reviews are sent to your email inbox
  • Set user defined rating limits

Drive repeat business by rewarding your customers

Automatically distribute gift cards to respondents who complete your survey using QuestionPro Rewards. Choose from:

  • Starbucks
  • Company branded coupon

Up your game

Analyze your feedback for success using a number of built in reporting and analysis tools, including:

  • Real-time summary
  • Trend Analysis
  • Cross tabs / pivot tables
Join QuestionPro Now! It's completely Free!