Sam Walton, founder of Wal-Mart, is quoted as saying "The goal as a company is to have customer service that is not just the best but legendary". How do you know what sort of service you're offering?
The only way to truly know your customer's experience is to ask.
Take the guess work out of the process and get started with your own customer feedback program! We've prepared a complete guide to help you get you started right away!
Pick and customize any number of premade customer survey templates
Distribute your survey using a variety of methods including:
With QuestionPro Push to Social, you can automate customer reviews based on their rating:
Automatically distribute gift cards to respondents who complete your survey using QuestionPro Rewards. Choose from:
Analyze your feedback for success using a number of built in reporting and analysis tools, including: