This survey is designed to obtain a better understanding of retailers and their e-commerce operations.
In return for completing the summary, you will be able to receive a summary report of the results. Please be assured that your responses will be kept strictly confidential. Only summary information will be reported.
Please focus your responses on the online portion of your retail operations if your company operates both an online store and physical store(s). If your company operates more than one Web site, please focus on the Web site that you consider to be the primary e-commerce site, unless specified otherwise.
Instructions for completing the survey.
- Drop-down Menu: click on the arrow on the right and use your mouse to select your response.
- Circles: click on the circle that best represents your response to the statement or question.
- Fill-in Box: type your response in the space provided.