Sales Follow up Survey Template by QuestionPro is designed to carry questions that gain meaningful insights from those shoppers/prospective clients who couldn’t be converted into customers. This survey template consists of questions to understand shopper behavior who do not make the purchase from a brand. These questions are very straightforward and help the survey responded choose appropriate reasons for not being to make that purchase. This questionnaire can be customized and questions can be altered/added/deleted to get the desired outcome from the survey.
Most companies or brands have a set prescribed process for sales and the steps that a sales rep needs to follow while pitching a client. In most organizations, the reviews are weekly where discussions about important deals take place. Sometimes when a sales rep says, “the pitch was great!” wouldn’t necessarily mean that a prospective client has finalized to buy a product or service from a particular brand. Let us now understand why businesses or organizations conduct this survey:
The deal can go either way. If unfortunately, the deal doesn’t work out in the organization’s favor, what is the next probable step? The next step is to deploy a survey to get complete information regarding what went well and what didn’t.
QuestionPro’s Sales Follow Up Survey is an excellent choice for such situations. This sample survey template consists of questions to gather feedback from those buyers who decided not to make a purchase of a certain brand.
Questions in this survey template are based on probable reason for the fallout, competitor evaluation of the same product, pricing bracket as a concern for not buying the product and many other relevant questions that helps an organization or business to keep a track of what is good with their sales pitch and what changes do they need to make to convert probable consumers into loyal fulltime consumers.
Best Uses of Sales Follow Up Survey
Here are a few best uses of Sales Follow Up Survey:
By deploying this survey template, organizations can analyze their sale pitch and presentation strategies that will help them convert clients positively.
Sales follow up survey template like this one can help organizations stay ahead of their competitors by improving their own sales process and staying ahead in the game.
With a meaningful sales follow up, there are fair chances that customer expectations are fulfilled, which may provide them with reasons to rethink a brand.