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Services Attitude Survey Template

Company Service Attitude from Brand Mindset by Duane Knapp


Scale:

Agree - 5

Somewhat agree - 3

Disagree - 0

Total Score:


30+ : High - Great Service Attitude! Keep it up with a watchful eye.

20-29: Medium - Lots of opportunity for improvement.

< 20 : Poor - A general overhaul of the service department is needed.