Survey Templates New Product/Concept Testing Surveys Social Media Survey + Free Questionnaire Template

Social Media Survey + Free Questionnaire Template

Social media has become such an integral part of everyone’s life that it has almost become an addiction for most, especially the Millenials. The social media survey questions template is designed to collect information regarding the social media websites and what are the most preferred activities a person would like to carry out on social media.

According to the recent study in 2020, there are 3.5 billion active social media users worldwide which are about 45 percent of the total population. Social media has both, positive and negative effects. For example, social media can be an excellent platform to advertise products and services too. It honestly depends on an individual how to use this platform.

What is Social Media Survey?

A social media survey is a research process to collect information and insights about people's attitudes, behaviors, and preferences toward social media platforms. The survey can be conducted through various methods, such as online questionnaires, phone interviews, or face-to-face meetings.

Businesses, organizations, or researchers often conduct social media surveys to understand their target audience better and tailor their social media strategies accordingly. The insights from social media surveys can also inform product development, marketing campaigns, and user experience design.

Benefits of Social Media Surveys

Social media surveys have several benefits, including:

  • Wide Reach: Social media platforms such as Facebook, Twitter, and Instagram have billions of users, which means that social media surveys can reach a large audience quickly and easily.

  • Fast Results: Social media surveys can be conducted, and results can be obtained quickly. The process allows businesses to respond quickly to customer feedback and adjust their strategies accordingly.

  • Increased Engagement: Social media surveys can encourage engagement and customer interaction, leading to greater brand loyalty and customer satisfaction.

  • Data Visualization: Social media survey tools often provide real-time data visualization, which can help businesses quickly analyze and understand the data collected.

  • Easy to Customize: Social media surveys can be customized easily to suit the target audience's needs. The survey allows for more personalized and targeted surveys that yield more accurate and valuable data..

  • Cost-effective: Social media surveys are much cheaper than traditional surveys, as they do not require paper, printing, or postage costs.

  • Real-time responses: Social media surveys allow you to get real-time responses, which means you can quickly analyze the data and make decisions based on the feedback.

  • Feedback from your target audience: Social media surveys help you to get feedback from your target audience, which can help you to improve your products or services.

  • Engage with your audience: Social media surveys can help you to engage with your audience and build relationships with them.

  • High response rates: Social media surveys have high response rates, as users are already on the platform and can quickly answer questions.

Social media surveys are a valuable tool for businesses to understand customer preferences, behaviors, and expectations and adapt to changing market trends.

QuestionPro Free Template

QuestionPro Social Media Survey template consists of questions that gather information about people’s social media usage. Our team of experts designs this survey questionnaire on social media after carefully calibrating the attributes and personalities of people.

1. Considering your complete experience with social media websites (Facebook, Twitter, Instagram, etc.), how likely are you to recommend it to your family and friends?0 Very Unlikely to 10 Very Likely
Very Unlikely
Very Likely
2. Please rate the following social media websites on a scale from 0-10.
3. Which of the following social media website do you currently have an account with?
4. How often do you check-in to your social media accounts in any given week?

5. In a week, which of the following social media websites do you visit most frequently?
6. What is your go-to device to access your social media feed?
7. How many friends do you have on social media?
8. How many friends from your social media website have you met in person?
9. On a regular day how many times do you post pictures, comments, etc. on your social media accounts?
10. How often do you use the chat app on your social media accounts?
11. Do you use your social media accounts to login to the other websites?
12. How many celebrities do you follow on social media?
13. On an average how much time do you spend on social media?
14. What is your purpose of using social media website?
15. When do you access social media websites?
16. Do you check your social media account before going to bed?
17. Has social media affected your relationship with loved ones?
18. Do you consider yourself addicted to social media?

Why use our free social media survey question template?

With a large number of people having an active social media account, understand their preferences, behavior and habits while using common networking platforms.

  • Targeted campaigns: Social media sites are rich with data that represent authentic user behavior. By tracking user interactions across different channels, gain insights into choices and interests of your target audience. You can use this information to create user-centric campaigns.

  • Get pulse of your audience: With people letting out their voice on networking sites, it's easy to understand what does your audience want. You can also identify their traits and preferred communication style depending on the choice of their social media site.

  • Identify potential issues: Often overuse of social media is associated with poor mental health. Track and analyze usage of your target audience with this sample social media questionnaire.

Using our free social media survey question template can save time, improve the survey's quality, and help collect more accurate data. With some customization, it can be a valuable process for obtaining customer feedback and making informed decisions.


Social Media Surveys offer numerous benefits for businesses to gather data, engage with customers, and make informed decisions. The information gathered from social media surveys can help businesses to make data-driven decisions, improve their products or services, and build strong customer relationships.

Using QuestionPro free social media survey question templates can save businesses time, money and ensure relevance while allowing customization to meet specific business objectives. Therefore, businesses should use social media surveys to gain a competitive edge, enhance customer satisfaction, and achieve business success.