Survey Templates Product Surveys User Interface Survey Questions + Sample Questionnaire Template

User Interface Survey Questions + Sample Questionnaire Template

User interface survey questions are a questionnaire that aims to identify the areas of improvement in terms of the user interface of a product based on user opinions. Such a survey helps businesses to evaluate the current level of satisfaction with the interface of their product. It can help them to optimize the interface as most demanded by the user.

The main objective of any business is to increase sales and revenue. The user interface plays a vital role in achieving this goal. For any business to be successful in generating sales, the user or customer must be satisfied with the product and user experience. User experience is directly related to the user interface of the product. Having an attractive interface and ease of use to operate it will keep your customers happy and wanting to come back again. By conducting a user interface survey, it will enable a company to evaluate the current interface and find out areas of improvement to optimize the product as per the demand. According to the study by finance online, $13.6 billion is the estimated value of a website builder software market by 2027.

Following are the questions to understand the opinion of the user about the current interface of the product:

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Considering your complete knowledge and experience about users' interface, how likely would you be to recommend a friend or colleague?

0

1

2

3

4

5

6

7

8

9

10

Very Unlikely

Very Likely

How satisfied are you with the following:

	Very dissatisfied	Not satisfied	Neutral	Satisfied	Very satisfied
Quality of product/service	Very dissatisfied	Not satisfied	Neutral	Satisfied	Very satisfied

Responsiveness to your questions	Very dissatisfied	Not satisfied	Neutral	Satisfied	Very satisfied

Customer support availability	Very dissatisfied	Not satisfied	Neutral	Satisfied	Very satisfied

Features of the product/service	Very dissatisfied	Not satisfied	Neutral	Satisfied	Very satisfied

Payment process	Very dissatisfied	Not satisfied	Neutral	Satisfied	Very satisfied

User Friendliness of the product/service	Very dissatisfied	Not satisfied	Neutral	Satisfied	Very satisfied

Staff knowledge about the product/service	Very dissatisfied	Not satisfied	Neutral	Satisfied	Very satisfied

Overall product	Very dissatisfied	Not satisfied	Neutral	Satisfied	Very satisfied

How difficult is reading characters on the screen?

Very Hard

Somewhat hard

Somewhat easy

Very easy

What is your opinion about organization of information on the screen?

Very confusing

A little Confusing

A little Clear

Very clear

Please state your level of agreement for the following:

	Strongly disagree	Disagree	Neutral	Agree	Strongly agree
Use of terms throughout the system is consistent	Strongly disagree	Disagree	Neutral	Agree	Strongly agree

Position of messages on the screen is consistent	Strongly disagree	Disagree	Neutral	Agree	Strongly agree

Prompts for inputs are clear	Strongly disagree	Disagree	Neutral	Agree	Strongly agree

System always informs about the progress of the task	Strongly disagree	Disagree	Neutral	Agree	Strongly agree

Error messages are helpful	Strongly disagree	Disagree	Neutral	Agree	Strongly agree

How difficult are the following operations?

	Very difficult	Somewhat difficult	Neither difficult nor easy	Somewhat easy	Very easy
Learning to operate the system	Very difficult	Somewhat difficult	Neither difficult nor easy	Somewhat easy	Very easy

Exploring new features by trial and error	Very difficult	Somewhat difficult	Neither difficult nor easy	Somewhat easy	Very easy

Remembering names and commands used	Very difficult	Somewhat difficult	Neither difficult nor easy	Somewhat easy	Very easy

To understand help messages on screen	Very difficult	Somewhat difficult	Neither difficult nor easy	Somewhat easy	Very easy

User Friendliness of the system	Very difficult	Somewhat difficult	Neither difficult nor easy	Somewhat easy	Very easy

Correcting your mistakes	Very difficult	Somewhat difficult	Neither difficult nor easy	Somewhat easy	Very easy

On a scale of 1 to 5, 1 being the lowest and 5 being the highest, please rate the following:

Lowest

Highest

System speed

System reliability

Quality of the content provided on screen

Interface design of the system

Features of the product

Overall product

How often do you use our product?

Always

Very often

Sometimes

Rarely

Never

What do you find best about our product?

Ease of use

Interface design

Features provided

Quality of the output

Other

Are there are comments/suggestion that can help us improve the user interface for our customers?

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Top 3 reasons to use this interface survey template

1. Evaluate satisfaction level about product interface:This survey questionnaire helps businesses to evaluate the satisfaction level about the user interface of the product and improve it as per the demand.

2. Collect feedback about the information on the UI screen: This survey template helps to collect feedback from the user on the readability of the characters on the screen.

3. Measure the net promoter score of user interface: This survey questionnaire measures the net promoter score by calculating the difference between the percentage of people who are user interface promoters and detractors.

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