Warranty Card Consumer Product Survey Template

Warranty Card Consumer Product Survey Template by QuestionPro consists of questions that help gain information from buyer regarding what product have they bought and the warranty card issued against it. This sample survey template consists of demographic questions, personal information questions and product purchase related questions, to name a few. This questionnaire enables a shop owner or a brand understand under what circumstances is the warranty card being used. This form consists of 20+ questions that can be customized to best suit a brand or shop owner.

Why Conduct Warranty Card Consumer Product Survey?

Billions of people across the globe buy products every day, as you read this article there would be thousands of consumers waiting at the billing counter to collect the products they have purchased. What comes along with some products is a warranty card. Let us understand why businesses should conduct this survey:

By filling out customer information while purchasing a product, a warranty card is issued. If in future a customer has issues with the product purchased and needs to replace some parts of the entire product warranty card comes handy.
In this survey, template questions are created and place systematically that ask respondents to fill out complete information so to know under what circumstances the warranty card was released.
Questions related to why a buyer bought that product, how did he/she pay for the product purchased etc. is all covered in this survey template. This sample survey template consists of 20+ questions. More relevant can be added to this survey depending on the user needs.

Best Uses of Warranty Card Consumer Product Survey

Here are some of the best uses of Warranty Card Consumer Product Survey:

This survey template consists of demographic questions that help a brand or a shop owner collect complete buyer information to issue a warranty card. In future, if the buyer would claim a replacement on either a part or whole product, they wouldn’t need to go through the same process, that in turn will save a lot of time for both parties.
Consumers are reassured by a warranty on products or services. Having consumers fill out this survey will increase the credibility of a brand. Consumers will have faith in the brand and would even spread the positive word of mouth leading to customer loyalty.

Warranty Card Consumer Product Survey Template

Why Conduct Warranty Card Consumer Product Survey?

Best Uses of Warranty Card Consumer Product Survey

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It would be most helpful if you would fill out the following information. Mr. Mrs. Ms. Miss First Name Last Name Street Address City, State and Zip Date of Purchase Model No. (See Box) Type of store where purchased: Department Store Shoe Store Clothing Store Sporting Goods Store Army-Navy/Work Store Marina/Boating Store Mail Order Catalog Received as a Gift Internet Other Product Price Paid (excluding tax) Please check the most important reason why you chose this product. (Check only one.) Attribute 1 Attribute 2 Attribute 3 Attribute 4 Attribute 5 Attribute 6 Attribute 7 Attribute 8 Attribute 9 Other Which of the following describes your purchase of (Product)? First Time Buyer Repeat Purchaser Please check the primary occasion when you intend to use your new (Product/Brand). (Check only one.) Usage Occasion 1 Usage Occasion 2 Usage Occasion 3 Usage Occasion 4 Usage Occasion 5 Usage Occasion 6 Usage Occasion 7 Usage Occasion 8 What one factor most influenced your purchase of the (Brand)? TV Ad Radio Ad Magazine Ad Newspaper Ad Friend's Recommendation Salesperson's Recommendation In-Store Display Previous Ownership Other Date of birth of person whose name appears above: (Month and Year) Marital Status: Married Divorced/Separated Widowed Single/Never Married Do you have any children living at home in any of the following age groups? None Baby under 6 months Baby 6 to 12 months Age 1 Age 2-4 Age 5-7 Age 8-10 Age 11-12 Age 13-15 Age 16-18 Which group describes your annual family income: Under $25,000 $25,000-$39,999 $40,000-$54,999 $55,000-$69,999 $70,000-$84,999 $85,000-$99,999 $100,000-$114,999 $115,000-$129,999 $130,000-$149,999 $150,000 & over Which types of credit cards do you use regularly? American Express, Diners Club, Carte Blanche Bank card (MasterCard, Visa) Gas, dept. store, etc. None of the above For your primary residence, do you: Own a house? Rent a house or apartment? Own a townhouse or condominium?