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Customer Database: Definition, Importance, Steps & Tips

Imagine you’re running a lemonade stand. You want to ensure your friends get the kind of lemonade they love, right? […]

Digital ethnography has become an indispensable tool for researchers seeking to understand and analyze human behavior in the digital age. […]

Having conversations with customers and employees is a friendly way to learn what they think. Unlike formal quizzes, this conversational […]

Imagine a world where hashtags are as important as handshakes, and avatars represent virtual communities. Traditional ethnography is adapting to […]

Conversations are at the heart of human interaction, and businesses increasingly recognize the value of incorporating this element into their […]