You might think that we live in a digital age and that loyalty cards are not of interest to your […]
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Customer Advocacy Strategy: What it is + How to create it?
A customer advocacy strategy is an excellent approach that requires significant information and insight into what converts customers to advocate […]
Website Usability: The Ultimate Checklist
Having a website that is user-friendly and intuitive is crucial for the success of any business or organization. A well-designed […]
Usability vs User Testing: The Differences
Have you ever thought about how usability vs. user testing differs? People often use these two terms equally, but there […]
Are You Prioritizing the Right Areas in Your CX Strategy? — Tuesday CX Thoughts
Customer experience is the buzz word in most organizations these days, with most organizations indicating that customer experience is very […]








