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Customer Experience Software

THE LEADING BUSINESS RESEARCH SOFTWARE & TOOL

Identify your strengths, opportunities, and threats through online survey research and get actionable insights using advanced analytics such as Conjoint, TURF, GAP, Trend, and many more!

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Conduct Business Research Surveys & Analytics

Conduct Surveys for Comprehensive Business Research

Conduct comprehensive business research leveraging both qualitative as well as quantitative research options to collect valuable business insights using QuestionPro’s online survey platform for businesses. Create, distribute and analyze survey data to get actionable insights to perform well-informed business decisions that can lead to higher profitability.

Robust Analytics and Actionable Insights

Understand your business in depth by analyzing real-time data using advanced analytical techniques such as Conjoint Analysis, TURF, GAP, Trend, Comparative NPS analytics, CSAT, CES, etc. Get actionable intelligence through user-friendly, powerful dashboards and leverage the data to make strategic business decisions using the business research software.

22 Million+ Worldwide Panelists

Utilize our global sample of respondents, profiled by various demographic parameters to suit your target audience requirement anytime and anywhere. Quickly collect actionable insights as well as analyze results to understand the market demand or customer needs to help you implement effective business strategies using our business research software.

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20%

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30%

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50%

How satisfied are you with the following:

70%

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Color

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Attention to Detail

90%

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Drag & Drop Business Survey Questions

Utilize various question types whether it be simple or advanced to create surveys at a click of a button. Conduct comprehensive business research using 80+ ready-made question types that include Image questions, NPS questions, matrix questions etc. Furthermore, use advanced logic and scripting to customize your survey on the basis of relevance for each respondent.

300+ Ready-Made Survey Templates

QuestionPro offers 300+ ready-made survey templates for various domains created by domain experts such as industry surveys, customer surveys, marketing surveys, demographic surveys and many more. These survey templates are continuously updated to keep up with the market trends and to suit the unique domains required by small, medium and large enterprises.

Single Sign-On (SSO)

Leverage the cookie-based single sign-on feature to avoid hassles of managing multiple passwords for different machines and users in the organization. The software also allows authentication of your surveys against a third party system. Operate multiple systems using a single username and password and hence utilize the software productively and efficiently.

Leverage Online communities

Create and engage your online communities by conducting community surveys, polls, and questionnaires to get valuable insights from real-time analytics and easy to use dashboards. Understand the target market, customer needs and key drivers that will impact your sales and market share through real-time data acquisition using our business research software.

One Step Solution for Enterprises

Control multiple users and measure real-time data across the world, with QuestionPro’s business research tool. Achieve best survey delivery and data collection through our enhanced enterprise-grade servers and added functionalities of advanced javascript, single-sign-on (SSO) and importing surveys along with role-based access that can be shared across the entire organization.

FTP Schedulers

Preplan your survey research and forget about logging in every time you want to send out a survey by scheduling multiple surveys according to your distribution schedule using the business research software, thus saving you time and effort required to perform such mundane tasks. Import your database and send out surveys as per your schedule. Also, get periodic reports using the FTP sync feature and devise business strategies accordingly.

Mobile ready Platform

Collect data on the go through mobile-ready surveys that can be conducted across all mobile devices anytime, anywhere. The app is available over iOS as well as Android. Leverage the offline mobile app to capture offline data with access to analytical reports and a user-friendly dashboard. Customize the user experience, native sync with Salesforce, set action alerts, and capture location data to increase the relevance of business research.

24*7 global support

We understand businesses need continuous support and hence make sure that our customer support representative will be available to you at any time, anywhere to answer all your questions and concerns. QuestionPro is ready to support you 24 hours a day, 365 days a year and you can connect with us in real-time over live chat, email or just a phone call.

Custom Solutions & Professional Services

Professional services such as survey development, custom development, customized branding and templates, translations, logic scripting, data drill on reports, data imports, report scheduler, email delivered reports and custom training are offered by QuestionPro to enhance effective measurement of your business research data. Furthermore, leverage our global sample of unique respondents from over 22 million+ samples across 32 countries and 300+ profile data points to get a niche and focused panelists to suit your exclusive business research needs.

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Robust Analytics & Dashboards

Get the holistic view of the entire business research process under one roof and instantly identify areas that need improvement, understand customer needs and the market demand using the simple yet powerful dashboards. Gather valuable business insights through real-time survey data and reports such as participant statistics, frequency calculations, country-wise mapping, infographics, correlation, conjoint/maxdiff, text, and heatmap analysis and many more. Furthermore, also be able to export this data in multiple formats such as MS excel reports, raw data, and SPSS.

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Software Integration

Software integration with your existing CRM platforms such as Salesforce, Microsoft Dynamic, Tableau, Caspio, Google Sheets, Hubspot and many more is seamless and easy using QuestionPro’s business research tool. Moreover, webhooks and APIs are used for a smooth back-end integration to give you a fast and reliable business research solution.

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Software Data Security

Data security is an integral part of QuestionPro's business research tool. QuestionPro is SSAE 16 (SOC 2) compliant, EU and Swiss SafeHarbor certified and fully GDPR compliant. Using the software you can enable/disable survey data collection, create password protected surveys, authenticate respondents via Facebook, keep survey timers, prevent multiple submission with Anti-Ballot box stuffing, single sign-on for multiple machines, standard SSL for survey & data and many more features.

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