Compliance with Standards
QuestionPro has made an effort to be compliant with as many regulatory bodies as it can within the realm of Online Research, Email Marketing and Opinion Polls. Documented here are a list of the laws and regulatory institutions that we are in compliance.
QuestionPro Inc. (and its affiliate company, SurveyAnalytics LLC.) complies with the EU-U.S. Privacy Shield Framework and Swiss-U.S. Privacy Shield Framework as set forth by the U.S. Department of Commerce regarding the collection, use, and retention of personal information transferred from the European Union and Switzerland to the United States.
To learn more about the Privacy Shield program, and to view our certification, please visit https://www.privacyshield.gov
Federalwide Assurance Number
The Federalwide Assurance number is assigned by the United States Department of Health and Human Services, Office of Human Research Protections (OHRP).
Truste - Certified Privacy
Truste is an independent non-profit organization that certify and monitor website privacy and email policies, and resolve thousands of consumer privacy problems every year.
University Institutional Review Boards (IRB)
IRB's generally need to approve each survey and the researcher individually. Surveys from QuestionPro have been approved for research by over 1000 universities, in the United States and worldwide. Below are a list of the few universities that have explicitly endorsed use of QuestionPro for their students.
Surveys created through QuestionPro are Section 508 (US Federal Accessibility Guidelines) compliant. This DOES NOT apply for themes that are customized by the user.
It is not uncommon for studies related to human subject research to require that all parties involved complete HIPAA compliance training. As a result, QuestionPro has teamed up with Rutgers University to certify all staff with HIPAA (Health Insurance Portability and Accountability Act) compliance training. Everyone at QuestionPro underwent a training program that emphasizes the HIPAA Privacy regulations - the major focus for most public health studies and health care providers.