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What is chat support for surveys?

Chat support for surveys is the ability to use a real-time chat window and chat with either a chatbot or a live person to answer your survey queries. Since this support functionality delivers results in real-time, it is one of the most widely preferred modes of communication.

Examples of chat support for surveys

For example, consider a researcher who is currently working on a survey and would like to deploy it shortly but is facing issues in some specific question types. Getting on the chat allows you to receive real-time responses and solve problems immediately by either conversing with a customer service representative or even a chatbot.

Uses of chat support for surveys

Advantages of chat support for surveys

How to use chat support with surveys

To access chat support with your surveys, please read our detailed help-file on how to use chat support.

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