Online Address Book

Creating an email list

What is an email list?

Email lists are basically a mechanism to segment email addresses. You can also think of email lists as your contact list or a address book.

How can I create an email list?

To set up email lists go to:

Login >> Surveys >> Send >> Lists >> Click on ‘Create New Email List’

Enter name: Assign the email list with a unique name so that later you can identify it easily. Type: The email list type can be-

  • Survey Specific: The email list will be visible only for that particular survey.
  • Global: The email list will be visible for all the surveys created in the account. It saves time when you wish to use the same email list for all the surveys.


How do I add email addresses in the email list?

There are 2 methods to do so:

Method 1 -Import Contacts:

  • Step 1: Create an excel sheet with all the email addresses and data associated with it.
  • Step 2: Upload it in the system.
  • Step 3: Skip header ( optional) [ You need to do this if the 1st row in the sheet are only headers and not any value].
  • Step 4: Map the values from the dropdown. In that way the system knows which value means what.


  • Step 1: Select Advanced settings >> Custom Data Format.
  • Step 2: Click Save.

Method 2 -Input Contacts (Manual Entry):

With this method you can add email addresses and its data manually in the email list. This method can be used when you have a small email list.

  • Step 1: Click on INput Contacts (Manual Entry).
  • Step 2: Select the header from the dropdown.
  • Step 3: Add the values below it.
  • Step 4: Click Upload.


  • Step 1: Click on Copy / Paste email addresses.
  • Step 2: Select a predefined format.
  • Step 3: Enter the values based on the format.
  • Step 4: Click Upload.

How many email addresses can I upload in one email list?

There is no email as such. But as a safe number 5000 email addresses in one email list. In that way the risk of the server timing out will be very low.