Platform language support

You set your language once, under My Account, and the platform reloads in that language. Your preference is saved to your own profile, so each person on the account can work in a different language at the same time. Four right-to-left languages, Arabic, Hebrew, Persian, and Urdu, mirror the whole layout automatically when selected. As new features ship, an AI translation engine keeps every language current, so you are not left reading a half-translated screen.

Example of platform language support in your surveys

Consider a global consumer goods brand headquartered in the US, running research teams across the Middle East, Europe, and Latin America. Before, every regional analyst operated the platform in English and mentally translated the interface before acting. That slowed onboarding and led to small configuration mistakes. Using Platform Language Support, each analyst sets their own display language under My Account. The team in Riyadh works in Arabic with a full right-to-left layout, the team in Warsaw works in Polish, and the team in Sao Paulo works in Portuguese. Everyone moves at the same speed, on the same projects.

Uses of platform language support

The uses of platform language support are:

• Give global teams a native interface: Let every user run surveys, communities, and feedback programs in the language they are most comfortable with, not a second or third language.

• Support right-to-left markets properly: Serve Arabic, Hebrew, Persian, and Urdu users with an interface that mirrors the full layout automatically when the language is selected.

• Speed up onboarding: Reduce the time it takes new regional team members to become productive by removing the mental translation step before every action.

• Standardize a multinational rollout: Deploy QuestionPro across offices in different countries without asking anyone to adopt a language that is not theirs.

• Stay current as the platform grows: Get new interface text in your language quickly, so recently shipped features do not appear only in English.

Advantages of platform language support

The advantages of platform language support are:

• Per-user control: Language preference is set individually, so one account can have every member working in a different language with no account-level configuration.

• Broad coverage at QuestionPro scale: Support spans 230+ languages across every major region, so most language needs are already covered.

• Automatic right-to-left layout: Selecting Arabic, Hebrew, Persian, or Urdu mirrors the interface with no manual CSS work and no extra steps.

• Translations that keep up: An AI translation engine detects and translates new interface text in about 60 seconds, with English shown briefly as a fallback so the screen is never broken.

• No setup overhead: Users pick their language and the platform switches immediately, with no IT ticket and no implementation timeline.

How to use platform language support in QuestionPro

To use platform language support in your research studies, read our help file on how to set up platform language support.