The SSAE 16 is an enhancement to the current standard for Reporting on Controls at a Service Organization, the SAS70. QuestionPro has completed its SSAE 16 SOC (Service Organization Control) 2 audit report for its colocation facilities in Seattle.
This audit, by an independent accounting firm, signifies that QuestionPro's data center security and operational procedures have been reviewed and tested to validate that controls and processes have been suitably designed, operating effectively, and protecting and safeguarding customers' equipment and data.
QuestionPro gives topmost priority to data security, privacy, and compliance with the local and global regulatory laws. It has earned us the trust of our customers and the businesses we work with.
All your survey data is stored securely in our SOC 2 accredited data centers that follow standard security and technical best practices. The data collected is transmitted over an HTTPS connection, and is encrypted using encryption algorithms.
QuestionPro's technical infrastructure is hosted within SOC 2 accredited data centers. Physical security measures at these data centers include visitor logs, 24x7 monitoring with cameras, entry requirements, and more.
Security: Only authorized QuestionPro employees are granted access to the data center.
Service availability: Redundant HVAC and UPS systems ensure that mechanical and electrical failures do not result in an outage.
Reliability: Critical facility systems like smoke detection, cooling, and power are continuously monitored, inspected, and regularly serviced to ensure effective operation.
Route-Optimized internet connectivity: QuestionPro's Performance IPTM Internet connectivity is the most critical factor in keeping online connections performing optimally.
For more details, refer to our help file on SOC 2 security.