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Carpet Cleaner Feedback a Complete Program in 20 Minutes

"Good customer service costs less than bad customer service" says Sally Gronow, Customer Manager at Welsh Water. Is there any way to know how your customers are really feeling?

The only way to truly know your customer's experience is to ask.

To help you with this process, we've created a complete guide to assist you in getting started with your very own customer feedback program. We take out the guess work and help implement your program immediately.

Choose and customize this survey

Pick any number of premade customer survey templates and:

  • Add your custom logo and branding
  • Over 30 question types to choose from
  • Full multi-lingual support

Send your branded survey to your customers

Distribute your survey using a variety of methods including:

  • Printing your own signs & flyers
  • Embedding to your website or blog
  • Emailing to customers & more

Share positive feedback while addressing negative

With QuestionPro Push to Social, you can automate customer reviews based on their rating:

  • Positive reviews are pushed to Yelp
  • Negative reviews are sent to your email inbox
  • Set user defined rating limits

Drive repeat business by rewarding your customers

Automatically distribute gift cards to respondents who complete your survey using QuestionPro Rewards. Choose from:

  • Starbucks
  • Company branded coupon

Up your game

Analyze your feedback for success using a number of built in reporting and analysis tools, including:

  • Real-time summary
  • Pivot tables / Cross tabs
  • Trend Analysis
Join QuestionPro Now! It's completely Free!