| assign_closedloop_bulk_tickets |
Write |
| assign_closedloop_ticket |
Write |
| change_closedloop_ticket_segment |
Write |
| create_closedloop_email_template |
Write |
| create_closedloop_escalation_rules |
Write |
| create_closedloop_notification_template |
Write |
| create_closedloop_root_cause_action |
Write |
| create_closedloop_ticket |
Write |
| create_closedloop_ticket_comment |
Write |
| escalate_and_assign_closedloop_ticket |
Write |
| get_closedloop_cx_managers_by_feedback |
Read |
| get_closedloop_email_signature_details |
Read |
| get_closedloop_email_template_details |
Read |
| get_closedloop_feedbacks_or_workspace_list |
Read |
| get_closedloop_notification_template_details |
Read |
| get_closedloop_overall_sentiment_score |
Read |
| get_closedloop_priority_ratio |
Read |
| get_closedloop_priority_resolved_ratio |
Read |
| get_closedloop_priority_trend |
Read |
| get_closedloop_resolution_time_trend |
Read |
| get_closedloop_root_cause_action_frequency |
Read |
| get_closedloop_root_cause_frequency |
Read |
| get_closedloop_root_causes |
Read |
| get_closedloop_segments_by_feedback |
Read |
| get_closedloop_sentiment_score_by_theme |
Read |
| get_closedloop_suggested_root_cause_actions |
Read |
| get_closedloop_support_staff_analytics |
Read |
| get_closedloop_tags_by_feedback |
Read |
| get_closedloop_theme_details |
Read |
| get_closedloop_theme_sentiment_distribution |
Read |
| get_closedloop_ticket_activity_history |
Read |
| get_closedloop_ticket_activity_history_by_ticket |
Read |
| get_closedloop_ticket_comments |
Read |
| get_closedloop_ticket_conversation_emails |
Read |
| get_closedloop_ticket_details |
Read |
| get_closedloop_ticket_resolution_status |
Read |
| get_closedloop_ticket_status_analytics_by_feedback |
Read |
| get_closedloop_ticket_timeline |
Read |
| get_closedloop_tickets_by_feedback |
Read |
| get_closedloop_tickets_by_survey |
Read |
| get_closedloop_top_ticket_solvers |
Read |
| get_closedloop_winback_nps_trend |
Read |
| get_closedloop_workspace_settings |
Read |
| send_closedloop_ticket_action_email |
Write |
| set_closedloop_segment_default_manager |
Write |
| switch_closedloop_notification_template_active_status |
Write |
| update_closedloop_email_template |
Write |
| update_closedloop_notification_template |
Write |
| update_closedloop_root_cause_action |
Write |
| update_closedloop_segment_escalation_status |
Write |
| update_closedloop_ticket_priority |
Write |
| update_closedloop_ticket_root_cause |
Write |
| update_closedloop_ticket_root_cause_action |
Write |
| update_closedloop_ticket_status |
Write |
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