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Survey Templates B2B Surveys Client Evaluation of Company Services Survey Questions + Sample Questionnaire Template

Client Evaluation of Company Services Survey Questions + Sample Questionnaire Template

Client Evaluation of Company Services Survey questions by QuestionPro offers questions on customer service and meeting the company needs. This is a questionnaire can be customized as per your need, which includes question samples that revolve around a project that the organization is working on in collaboration with a client. The client is expected to voluntarily rate the way the project is executed. For example, an organization can ask the client to rate factors such as how efficient is the account manager, satisfaction levels with the delivered results and the worthiness of the quality of results.

Following are the questions to gather feedback from the client regarding customer service provided during the project.


Considering your complete experience with our company during the project, how likely would you be to recommend our company to a friend or colleague?
Very Unlikely
Very Likely
Please state your level of agreement for the following statements about company service representatives?
Please state your level of agreement for the following statements:
What would be your top reason for being very satisfied with our company service representatives?
Please tell us your top reason for being very satisfied with our company account manager?
In comparison to how you felt about the company before this project, what is the interpretation of completing another project with the same company?
Considering the overall value of the project you paid for, was it
Do you have any other Comments/Suggestions about the service provided to you during the project?