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Survey Templates Service Evaluation Surveys Dealer Service Evaluation Survey Template

Dealer Service Evaluation Survey Template

Automobile service evaluation and feedback.


Please rate your satisfaction with the dealer service department on each of the following aspects.

How satisfied are you with the:
Please select the category of service work performed for this visit (Mark all that apply):
Was your vehicle fixed right the first time?
After your service visit, did someone from the dealership contact you by phone or by mail to see if you were satisfied with your overall service experience?
Would you recommend this dealership to a friend or relative as a place to have their cars serviced?
Should you need service again for your car, would you return to this dealership ?
If you are not totally satisfied with the service, please state below the reason(s) for your dissatisfaction.