Pre-Installation Survey Template

Pre-installation Survey Template for hardware/network/router types of product has a collection of 20 questions which are used to get feedback from customers about the pre-installation options. Survey creators can edit this questionnaire example according to the applicability and purpose. This sample is modified to gain information about factors such as the scope of improving the pre-installation services and pre-installation service that have the highest customer satisfaction levels.



   
How useful are each of the following PRE-INSTALLATION options for your company?
PRODUCT
Not Useful Somewhat useful Moderately Useful Useful Extremely Useful
Informative web page to educate executives (i.e., CFO, CIO) concerning product benefits, options, and lingo.
Informative web page to educate network administrators concerning technical information.
Initial informative training for company's network administrators. PRODUCT
Pre-engineering consulting for company specific configurations.
Direct relationship with account manager technician.
Resellers with substantial knowledge of products. COMPANY
 
   
How useful are each of the following protocol INSTALLATION options for your company?
PRODUCT
Not Useful Somewhat Useful Moderately Useful Useful Extremely Useful
Web page offering technical support.
Web page offering Frequently Asked Questions and solutions.
24-hour phone support for technical assistance.
On-site engineer to assist and teach during installation.
Installation by third party.
 
   
 
Does your company currently use [PRODUCT]?
 
yes
 
no
 
   
 
What other [PRODUCT] PRE/POST INSTALLATION services would benefit your company specifically?
   
 
   
 
What would you want included in the [PRODUCT] yearly service package?
   
 
   
 
What would you expect to pay for the [PRODUCT] yearly service package?
   
 
   
 
Please list previous [PRODUCT CATEGORY] service providers used by your organization.
   
 
   
 
Who is your organization's preferred [PRODUCT CATEGORY] service provider?
   
 
   
 
What is your organization's primary business activity at your location?

 
   
 
Approximately how many people are in your organization?
 
Less than 100 employees
 
100-499 employees
 
500-1000 employees
 
More than 1000 employees
 
   
 
What is your title?
   
 

Hardware / Software Surveys

Hardware Product Evaluation Survey Template

19 questions

Hardware Product Evaluation Survey Template is used to evaluate the importance of various attributes for a hardware product. A questionnaire creator intending to understand the factors that contributes towards the success of a product, can edit this sample and include questions and examples pertaining to his/her hardware product type.

Hardware / Software Surveys

Software Evaluation Survey Template

14 questions

Software Product Evaluation Survey Template is used to evaluate the importance of various attributes for a software product. A questionnaire creator intending to understand the factors that contribute towards the success of a product, can edit this sample and include questions and examples pertaining to his/her software product type.

Hardware / Software Surveys

Technical Documentation Survey Template

11 questions

Technical Documentation Survey Template is implemented by survey makers to ask feedback about the technical documentation prepared for each of their products. This editable questionnaire example is usually used to obtain details such as appropriateness of the technical document, the scope of improving the quality of the documents and the ease of understanding them. Survey creators send this sample to the target audience and analyze the received feedback to make improvements in the quality of produced technical documents.